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AC Hotel San Sebastian de los Reyes
Chelmsford, United Kingdom
Level 6 Contributor
292 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“Not sure what other reviewers are looking for?”
Reviewed July 4, 2013

Based on some other reviews you wouldn't use this hotel...but for me it's just far away from my office to need a taxi whereas any closer and it's a very hot walk...36c
The reception is clean and functional with a mini shop with drinks, food and other items.
I arrived late, after 2200 but the restaurant was open until 2300 (take note Tulip hotel, Brussels) and the staff happy to serve until then.
The rooms are clean and relatively new, air con is strong and blackout curtains are essential for room 233 since the sun is so strong. One negative is the limited English channels on TV.
Location is a bit out of the way but with KFC 100m away and a large mall 1000m from the hotel the selection of food places is good.....€11 for the Chinese all you can eat buffet!
Breakfast is a bit basic but for me some toast, coffee and fruit it's ok.
Finally it was good to discover a shuttle service to my office from the hotel saving around €10 each trip.

Room Tip: Ask for one at the rear not on the side since these get hot without curtains closed.
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  • Stayed July 2013, traveled on business
    • Value
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Helpful?
Thank emeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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185 reviews from our community

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Traveler tips help you choose the right room.   Room tips (10)
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English first
Cugir, Romania
Level 6 Contributor
180 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed May 1, 2013

The hotel is ok if you have to stay somewhere in this area. But it is without soul, one out of many where you will not notice where you are without looking at your GPS nor remember it once you left. No Wifi (or it did not work). The bathroom is the only zone where some effort was made. Breakfast close to minimum level. Staff mostly trainees, which leads to some congestion in the morning.

  • Stayed April 2013, traveled on business
    • Value
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Helpful?
Thank Johannes H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these San Sebastian de los Reyes hotels

London, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 15, 2013

You get Marriott points but not actually like a standard Marriott - the Marriott burger is not on the menu. The evening restaurant is actually good but was closed Friday night! Not a problem as we were going out anyway but would have been inconvenient if you arrived after a long flight.

Buffer breakfast is good and free during the week - strangely they charge on Saturday and Sunday but have less variety. (Only 5.5 Euro which is very rerasonable).

Rooms clean and spacious. Staff friendly, speak good English.

There is now a footpath down to Plaza Norte (v large shopping mall) making that very convenient - and lots of restaurants.

Good place to stay if you have business nearby, otherwise you would probably prefer to be in the city.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 705Cal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chorleywood, United Kingdom
Level 6 Contributor
205 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed March 12, 2013

Stayed here as I have a client nearby - hotel is convenient for this part of the city, but it is not Madrid.
Room was nice - relatively basic, but did all you needed.
Staff were very friendly and spoke good English. We also had dinner in the hotel, which was good. There was only one staff member on duty though, covering the restaurant and bar, so poor guy was pretty rushed off his feet and service was slow
Gym is small, but equipment ok

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank NumbersONEandTWO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shanghai
Level 4 Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 15, 2012

If your work takes you to this suburb on outskirts of Madrid, the AC Hotel San Sebastian de los Reyes is a good bet. A sleek, modernist oasis facing the back of a huge shopping plaza filled with big box stores, it has a lot more style than you would expect. Decor is black and white with plenty of glass and stone, very modern minimalist. But the substance of the place, what you are really paying for, is lacking. My largest complaint has to do with the insulation of the rooms. The walls are paper thin so you can hear everything, and I mean everything, people are doing in the room next to you. It's like having a roommate. When he/she gets up in the morning, takes a shower, talks on the phone - you'll know it. And the heavy doors on the rooms are incredibly loud so you know for sure when people on your floor are coming and going from the loud slams. The hotel has three floors and two small, slow elevators, so be prepared to wait. The breakfasts is bread, cold cuts, and fruit - no hot food. Coffee is good though. As a place to just rest your head while on a business trip this hotel hits the mark, but there is no other reason to stay there. Oh, and the internet costs 12 EUR for 24 hours.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mriguana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murphys, California
Level 5 Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 23, 2012

The room was very large by european standards. Its close to a metro station so going into Madrid is easy. Saves ~25 euros one-way by using the metro. The bathrooms are very new and clean. Only minor negative is that the fitness center open at 7 am, too late for early use and you need a key from the front desk. In the US you can use your room card key.

This hotel is in an industrial park, and its very quiet but definitely not much going on in the evening. The hotel has a good bar for use after a day at the office.

Room Tip: This hotel is convenient if you have business in San Sebastian de los Reyes. The only negative is t...
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  • Stayed March 2012, traveled on business
    • Value
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Helpful?
1 Thank 2lapiedad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, CA
Level 5 Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 21, 2012

Here for business 5-days, the staff was very nice and helpful. The location is just a few blocks from 'Plaza Norte' shopping center which has a wide variety of restaurants. Also very close to MAD Intl airport. Hotel room service was quick and efficient. Breakfast buffet has a wide variety of fresh fruits & other Continental regular fare. Only complaint is that coffee machine in the lobby is only turned on during the breakfast hours. This is a business hotel, would not stay if expecting to see much of the local culture or tourist sights. I would stay again if in this area on business.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BienVago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AC Hotel San Sebastian de los Reyes

Property: AC Hotel San Sebastian de los Reyes
Address: Avenida Cerro del Aguila 15-17, 28703 San Sebastian de los Reyes, Spain
Phone Number:
Location: Spain > Community of Madrid > San Sebastian de los Reyes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in San Sebastian de los Reyes
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Hotel San Sebastian de los Reyes 4*
Number of rooms: 100
Reservation Options:
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