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“Ok business hotel”

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AC Hotel San Sebastian de los Reyes
Chorleywood, United Kingdom
Level Contributor
207 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Ok business hotel”
Reviewed March 12, 2013

Stayed here as I have a client nearby - hotel is convenient for this part of the city, but it is not Madrid.
Room was nice - relatively basic, but did all you needed.
Staff were very friendly and spoke good English. We also had dinner in the hotel, which was good. There was only one staff member on duty though, covering the restaurant and bar, so poor guy was pretty rushed off his feet and service was slow
Gym is small, but equipment ok

  • Stayed February 2013, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank NumbersONEandTWO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • French first
  • German first
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English first
shanghai
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 15, 2012

If your work takes you to this suburb on outskirts of Madrid, the AC Hotel San Sebastian de los Reyes is a good bet. A sleek, modernist oasis facing the back of a huge shopping plaza filled with big box stores, it has a lot more style than you would expect. Decor is black and white with plenty of glass and stone, very modern minimalist. But the substance of the place, what you are really paying for, is lacking. My largest complaint has to do with the insulation of the rooms. The walls are paper thin so you can hear everything, and I mean everything, people are doing in the room next to you. It's like having a roommate. When he/she gets up in the morning, takes a shower, talks on the phone - you'll know it. And the heavy doors on the rooms are incredibly loud so you know for sure when people on your floor are coming and going from the loud slams. The hotel has three floors and two small, slow elevators, so be prepared to wait. The breakfasts is bread, cold cuts, and fruit - no hot food. Coffee is good though. As a place to just rest your head while on a business trip this hotel hits the mark, but there is no other reason to stay there. Oh, and the internet costs 12 EUR for 24 hours.

  • Stayed September 2012, traveled on business
    • Value
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Helpful?
1 Thank mriguana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murphys, California
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 23, 2012

The room was very large by european standards. Its close to a metro station so going into Madrid is easy. Saves ~25 euros one-way by using the metro. The bathrooms are very new and clean. Only minor negative is that the fitness center open at 7 am, too late for early use and you need a key from the front desk. In the US you can use your room card key.

This hotel is in an industrial park, and its very quiet but definitely not much going on in the evening. The hotel has a good bar for use after a day at the office.

Room Tip: This hotel is convenient if you have business in San Sebastian de los Reyes. The only negative is t...
See more room tips
  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2lapiedad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, CA
Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed April 21, 2012

Here for business 5-days, the staff was very nice and helpful. The location is just a few blocks from 'Plaza Norte' shopping center which has a wide variety of restaurants. Also very close to MAD Intl airport. Hotel room service was quick and efficient. Breakfast buffet has a wide variety of fresh fruits & other Continental regular fare. Only complaint is that coffee machine in the lobby is only turned on during the breakfast hours. This is a business hotel, would not stay if expecting to see much of the local culture or tourist sights. I would stay again if in this area on business.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank BienVago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 21, 2012

New and modern hotel on a business park north of Madrid. Comfortable and clean rooms. Good beds with woolen blankets.

However: internet is expensive at over 10 euros a day and was not even working properly. The breakfast is very poor and not worth its price. 24 hours room service? The chef's in at 1600! lousy staff is not aiming at any customer satisfaction.

  • Stayed March 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hans78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these San Sebastian de los Reyes hotels

Helsinki, Finland
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 16, 2012

The hotel is nice, stylish and looks promising. But when I arrived to my room, I noticed that I can hear even tiniest noice from the neighbourgh. Also the bed was totally out of the quality You could expect to get from Marriot.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HHov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 9, 2011

Modern clean and quiet, a nice hotel close to my company's office and near to a large shopping mall with many restaurants

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UkTravel_mole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AC Hotel San Sebastian de los Reyes

Property: AC Hotel San Sebastian de los Reyes
Address: Avenida Cerro del Aguila 15-17, 28703 San Sebastian de los Reyes, Spain
Phone Number:
Location: Spain > Community of Madrid > San Sebastian de los Reyes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in San Sebastian de los Reyes
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Hotel San Sebastian de los Reyes 4*
Number of rooms: 100
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