Stayed here for one night. Was OK for one night but wouldn't want to stay any longer. Rooms clean and comfortable if basic. Biggest let down was the eating arrangements although it was available 24hrs there wasn't much choice. My husband asked for the half of chicken expecting it to be served with fries or salad but it came with a small bread roll and a lot of very thin sauce/gravy. Plus they obviously just heat it in a microwave because it was still cold underneath not very appetising. My pizza was OK but both very expensive. Cost 10 euro's EACH for our two dog's again expensive. Underground parking cost 7 euro's which seems to be a lot also. Plus point was that the staff were very welcoming and polite.
No room service. Terrible menu with little choice. No frills like tea or coffee in the rooms or shower cap in the bathroom. When I went to the front desk to ask for toiletries. They looked at me like I had two heads. When you come to this hotel, make sure you are prepared. Forget watching television of you don't speak Spanish. There are no English tv channels except for business news.
Basic basic hotel.
The best thing about this hotel was the bed.
Sir/Madam, having driven from Santander all we wished for was a good meal, wine and a rest. Surely that is not too much to be expected from an IBIS hotel. The restricted menu offered was insulting. There was no lamb, pork or chicken available. Your food standard compared to other Ibis establishments and other hotels is abysmal
near to A1 room was not serviced when we arrived so had to go back to reception where they gave us another room this was very hot and the air con was not working so back to reception and the third time room ok but air con was barely adequate not to good for a new hotel we could not cool room enough to get a good nights sleep I don't think 38 is unusual for madrid car parking underground and 7 euros so you need to factor this in when checking prices
Used this hotel for overnight stop travelling between Vera & Santander Ferry knowing it was on route out of Madrid.
Thought it was good value easy to find with underground parking and several restaurants within walking distance. Staff were friendly and helpful.