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“Well located, calm, friendly and helpful stuff”

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Hotel Puerta de Alcala
Ranked #16 of 19 Hotels in Alcala De Henares
Tula, Tula, Russia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Well located, calm, friendly and helpful stuff”
4 of 5 bubbles Reviewed April 21, 2012

I stayed here in the end of December - beginning of January.
I was quite satisfied with the location - just a few minutes on foot from the train station, but at the same time a very calm area with clean air around - no cars and no noisy places around. Trains to Madrid run frequently (the only drawback that the latest one is at about 11 pm) and great that very few people in the trains. The tain arrives to a very convenient station "Atocha" in the centre of Madrid and from this station you can get to other popular suburbs of Madrid and of course to the historical centre on foot.
There is a mall with different cafes and bars not far, a fruit-shop.
The hotel itself is also good, rather small and not noisy. The rooms inside have all necessary things, all was clean and nothing broken, all inside is not much old. Wooden floors. Air conditioner and heater (though for me their winter was quite ok without any heating). Computers with free Internet on the first floor and Wi-Fi.
The stuff were friendly and always ready to help.
It was interesting for me that that there were traditional sweets at the reception and in the hall.
Breakfast was always the same but rather diverce and enough not to be hungry during further long cultural walking in Madrid.
All in all I liked this hotel and would advise other travellers.

  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Syurina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 reviews from our community

Traveler rating
    5
    21
    24
    2
    4
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3
14
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
usa
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed April 12, 2011

We stayed in the hotel on three different dates in March 2011, three nights, one night , and two more. From there we went to France and Italy. The hotel has big rooms, the bathrooms are great. A very nice breakfast with cold and hot items and nobody bothering you. The hotel has a good location, near the train station and in a very quiet area for a good night sleep, but the best thing the hotel has is its staff. We felt at home every time we went there. All of the employees from the ones in the restaurant, the front desk, all of them great. They should be commended for their good work. There is no doubt that if I ever go back to madrid I will choose Metropol as the place to stay.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yoyocu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Puerta de Alcala

Property: Hotel Puerta de Alcala
Address: Calle Fausto Elhuyar 9, 28806 Alcala De Henares, Spain (Formerly Metropol Rooms Alcala)
Location: Spain > Community of Madrid > Alcala De Henares
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 19 Hotels in Alcala De Henares
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Puerta de Alcala 3*
Number of rooms: 59
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