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“Wonderful employees, great service”

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Ibis Budget Madrid Alcala de Henares
Ranked #6 of 19 Hotels in Alcala De Henares
Moscow
Level Contributor
122 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
“Wonderful employees, great service”
4 of 5 bubbles Reviewed October 5, 2010

Warm welcome to every guest, extremely helpful & beautiful ladies working there. It is standardized Ibis hotel just like hundreds of them but this Alcala de Henares is particularly high quality in service & guests treatment.
Only 2 shortcomings: there is no desk in the room to put a laptop working with it so you have to seat in the canteen and rooms are not very soundproof - we had a crew of boxers in neighbouring rooms who started to prepare for some upcoming sport contest at 6AM bouncing with the rope.
If you have to go to the airport from A de H make sure you depart with some big time reserve as the autopista to Barajas may be very congested (could be accidents ahead or just too much cars).

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 reviews from our community

Traveler rating
    88
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    50
    11
    17
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82
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50
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Monterrey, Mexico
Level Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed October 3, 2009

This hotel is very good, its very cheap if you book with anticipation, 39 euros per night, but well you have to prepay but for this price its ok, the staff is very nice and very helpful, the rooms are nice not the best but they are nice, comfortable and with everything you need, it is a good hotel

  • Stayed May 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Iram77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed April 18, 2008

Stayed here two nights on business. Impressed with cleanliness and general upkeep of the hotel. Rooms clean with small wardrobe/ hanging area, desk, chair, tv. Hairdryers are available from reception. Bed very firm but the sheets were good quality. Extra blankets and pillows in each room.

Reception staff were all very helpful, friendly and polite, and all are multilingual. There is a bar downstairs where breakfast is served; a simple b/fast from 4am, then buffet style continental from 6.30am. It’s 6,50€ on top of the room price of 49€.

The whole hotel has wifi, although you have to buy cards from reception to access it (6€ for 1hr, 12€ for 24 hrs). There is also a computer in the reception area.

Location–wise it is about a 10 minute taxi ride from the centre of Alcala de Henares. You can also get a bus there for 1€ single. There is a hypermarket a couple of minutes walk away within a shopping centre, and an American diner-style restaurant right opposite the hotel. Although it is just off a dual carriageway, the double glazing meant that I had no problems getting to sleep.

Overall I felt it was good value for money.

  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank 12394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Budget Madrid Alcala de Henares

Property: Ibis Budget Madrid Alcala de Henares
Address: Calle Hita 2, 28805 Alcala De Henares, Spain
Location: Spain > Community of Madrid > Alcala De Henares
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 19 Hotels in Alcala De Henares
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Budget Madrid Alcala de Henares 2*
Number of rooms: 85
Official Description (provided by the hotel):
We are a newly opened hotel (Hotel completely renovated in July 2012) located 5 minutes from Alcala de Henares city centre and 30 minutes from Madrid centre.Our hotel has 85 rooms, 2 are adapted for the disabled people.These are some of our services:- Breakfast buffet from 07:30 am to 12 am- Air conditioning/ heating in all rooms- Television led with sports and international channels- Wireless internet service ( wifi )- Business Corner- Free parking- Pets are accepted ... more   less 
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