My wife and I stayed at the Arion Resort for 3 nights. We had been visiting her family in Sparta and this resort felt amazing for the few days that we were there. The room was wonderful and large for European standards. The beach area and decks around the beach were very clean. In fact, everything was great about the resort itself, except the service.
I know that you're in Greece where things move at a slower pace, but the service at this resort was almost comical. Two of the days we were there we sat on one of the decks by the beach. We were sitting right by the towel table and bar. There were about 6 or seven workers sitting there not doing anything and speaking very loudly in Greek. I'm not fluent in Greek, but I still heard all the obscenities in their conversations. My wife is fluent in Greek and understood everything they were saying and she couldn't believe her ears. This is not supposed to happen at a 5 star hotel.
Dinner in the steakhouse turned out to be a clown show. My wife ordered in Greek and still the order was all wrong. Watching what was happening at all the tables around us, should have been a sitcom. No one's order came out right, food was cold, the service was not up to par for the prices they charge.
Starwood should really step in a get a grip on these service issues for this hotel. They have a beautiful location and a beautiful hotel. They just need good service.
- Official Description (provided by the hotel):
- A unique place to be!The legendary atmosphere of Arion, a Luxury Collection Resort & Spa is enhanced by contemporary surroundings and spectacular views of the Saronic Gulf. Guest rooms and suites delight the senses with creative touches. The most distinctive feature, the resort's fully renovated bungalows, offer the ultimate in privacy and privileged services. ... more less
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- Also Known As:
- Arion, a Luxury Collection Resort And Spa
- Arion, a Luxury Collection Hotel Vouliagmeni
- The Luxury Collection Athens
- Arion, a Luxury Collection Resort & Spa Greece/Vouliagmeni