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“A GOOD EXPERIENCE”

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Sofitel Athens Airport
Ranked #1 of 1 Hotels in Spata
Certificate of Excellence
Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A GOOD EXPERIENCE”
Reviewed May 10, 2013

Ideally situated for the airport. The staff were warm, welcoming and efficient. The bedroom was clean, well-appointed and comfortable. No airport noise in the bedroom. The service, food and wine in the restaurant were first-class.

I shall return.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank rustman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, May 15, 2013
Dear valuable guest,

We would like to thank you for your review in Tripadvisor following your stay in our hotel with your family and appreciated to learn that you enjoyed the staff's attitude, the cleanliness, comfort and soundproofing of your room as well as your overall restaurant experience.
We thank you once again for having taken the time to write and look forward to welcoming you again to Sofitel Athens Airport on future occasions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Berkshire, England
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed May 10, 2013

Everything about our one night stay was perfect - the most friendly and professional service, spacious bedroom, comfortable beds and pillows, triple glazing giving absolute peace, brilliant breakfast selection. I'm so glad we decided to stay our first night in Greece at the Sofitel so that we could set off for the Peleponnese the next morning feeling refreshed. We were upgraded to a deluxe room, which we very much appreciated.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Mallards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, May 15, 2013
Dear valuable guest,

My team and myself would like to thank you for your review in Tripadvisor and appreciated to learn that you had a refreshing and relaxing overnight stay at Sofitel Athens Airport prior to your trip to the Peleponnese. We thank you once again for your precious feedback and look forward to welcoming you again to our premises on next occasions for you to have many more excellent experiences.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 9, 2013

We stayed at the hotel for two nights between a night arrival of a flight and a early morning departure. The location is very convenient just a short walk between arrival/departure hall of the airport and the hotel entrance. The staff is very friendly and helpful and the check in and check out was very fast. The 3 minutes walking distance to the Metro entrance makes it easy to explore Athens and the Plaka. We also had a very good dinner at the restaurant.
The room itself was quite spacious with a shower and bathtub and a separate toilet. The furnitures and carpets are the normal standard of the hotels in this categories but well maintained.
We didn't had time to use the pool but we just had a glimpse and it looked nice.
I could recommend this hotel.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KBCLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, May 15, 2013
Dear valuable guest,

My team and myself would like to thank you for your review following your two nights stay in our hotel in April. We were happy to learn that you appreciated the hotel's convenient location next to the airport with easy access to the city centre by Metro, the speed of check in and check out, the quality of your dinner at the restaurant as well as the spaciousness of your room.
We thank you once again for having taken the time to write and look forward to your next visits to Sofitel Athens Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bern, Switzerland
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 8, 2013

Good hotel if you have to stay overnight close to the Athens airport. The rooms are quiet and clean. Nice furniture: Sofitel style!
Instead of the expensive breakfast buffet you can take an express breakfast at the cafe at a reasonable price. The only problem we faced: the platic card key did not operate properly.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Tinle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, May 16, 2013
Dear valuable guest,

We would like to thank you for your constructive feedback following your recent stay in our hotel and appreciated to learn that you enjoyed your overall experience. We took notice as well of your comment for the key card.
We thank you once again for having taken the time to write and look forward to your next visits to Sofitel Athens Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 8, 2013

Arter a long trip it was Nice to go to bed near AirPort. Bed is ok, But close to hard madrasser. Breakfast is good,But stay away from eur 25 breakfast buffer. Not woorth the money and other alternave is available.

Service is good, hotel and bedroom clean. Though a bit small.

Die not see the rest og hotel. But if. Rate is ok, Thon woorth the stay for noe Niger. If you need due to plane arrival or departure.

Location vert good and near AirPort. No good location if you want to visit Athen or bachelor.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, May 9, 2013
Dear valuable guest,

We would like to thank you for your feedback following your recent stay at Sofitel Athens Airport with your family and were happy to learn that you enjoyed the hotel's location ideal for early departures and late arrivals as well as the overall services provided and the room's cleanliness. We took notice as well of your remark for the American buffet breakfast and look forward to your next visits to our premises.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 8, 2013

We often stay at this hotel when we have to wait for an onward flight and we are always impressed by the comfortable rooms and consistent quality of the service .
We had a great meal in the Karavi restaurant on the 9th floor excellently served by the
friendly waiter.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Victor F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, May 9, 2013
Dear valuable guest,

My team and myself would like to thank you for your loyalty to Sofitel Athens Airport and your warm words of appreciation for the comfort of our rooms and the consistent quality of the service provided. We were happy to learn that you had a memorable experience at our gourmet restaurant Karavi on your last stay in May and look forward to many opportunities of welcoming you again to our premises.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkshire County, MA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 7, 2013

We staid only one night at this hotel, and our room had items belonging to a previous guest, that we didn't notice until it was very late and neither of us had the strength to complain and change rooms, seems like a fancy hotel but staff doesn't clean rooms and we wondered later if the sheets had been changed, thinking about it is very disgusting. Avoid!

Room Tip: Before you get into bed, check to make sure there are not items belonging to previous guests.
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cyril M, General Manager at Sofitel Athens Airport, responded to this review, May 9, 2013
Dear valuable guest,

We would like to thank you for your review in Tripadvisor following your recent stay in our hotel and do apologize for the inconvenience you experienced with the items belonging to a previous guest that you found in your room. Please be reassured that this was an isolated incident which does not represent the quality of our services and that immediate steps have been taken to avoid such incidents in the future.
We thank you once again for your constructive feedback which will help us make further improvements and hope to be able to welcome you again to the Sofitel Athens Airport in order for you to have a brand new experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Athens Airport

Property: Sofitel Athens Airport
Address: Athens International Airport, Spata 19019, Greece
Location: Greece > Attica > East Attica Region > Spata
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Spata
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Athens Airport 5*
Number of rooms: 345
Official Description (provided by the hotel):
The Sofitel Athens Airport is located opposite the Athens International Airport, 10 km from museums, 35 minutes from Athens city center, and adjacent to the Attica Road junction for quick and easy access to any part of Athens. Enjoy a unique experience of both convenience and five-star luxury, in a blend of warm hospitality, modern surroundings, impeccable service and the latest technology. Gourmet restaurant, 24-hour food service, 2 bars and numerous facilities for both business and leisure. ... more   less 
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Also Known As:
Sofitel Athens Airport Hotel Spata
Accor Athens Airport
Athens Sofitel
Sofitel Athens Airport Greece/Spata

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