While the hotel itself is quite simple, yet typical for Guatemalan standards, the staff went above and beyond to make my stay warrant the great rating. I arrived in Flores at 1am with a reservation to another hotel, only to have them inform me they gave away my room. So, I showed up, at 1am, without a reservation (during Semana Santa) and they gave me a room and honored the rate from the first hotel. On the second day, I had to move rooms for a big group coming and was moved to the 3rd floor where it was much brighter and had a balcony. I mentioned that I wanted a tv (this room didn't have one) and they moved me to a third room with a tv! They helped me buy tickets for a tour of Tikal and for a shuttle to Semuc Champey, and even walked to the shuttle office and bought the ticket for me when the shuttle company never arrived. I read some previous reviews about concerns with the receptionist stealing, but I believe they fired that person since the guy I met had only been working since January. Both he and the other woman (the only 2 full-time staff) were beyond lovely and accommodating. The hotel is nicely located (close to the lake and all but not in the heart of the noise) and the hot water showers were the best pressure and temperature I've had in all of Guatemala! If you are looking for a simple, nice hotel, I would recommend staying here.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, HostelWorld and Agoda so you can book your Hotel Posada de la Jungla reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.