My mother and I have stayed in this hotel once before during an emergency trip. The first time around the hotel was great and the staff was friendly and accommodating. The room was clean and comfortable. This time, however, it's like a completely different place. There are spiders in the walls, mildew on the shower curtain, trash ontop of the tv stand/armoir, food crumbs on the floor and one of the beds was broken. The room smelled like a sweaty gym. Housekeeping did not give us fresh towels or leave coffee for us, nor did our beds get made. The sheets on one of the beds were grossly stained.
The clerk at the front desk was not helpful at all nor was he able to give clear answers to simple questions. When I asked him about the beds not being made he informed me that it is OUR responsibility to make our beds. When asked about fresh towels, he told me to just use what's in the room. And when I asked for more coffee packets he said it would COST me extra. EXCUSE ME?!
Overall it was a TERRIBLE expierence. We will NOT be back. I wouldn't recommend this dump to anyone.
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- Also Known As:
- Mckinney Days Inn