We stayed here for a week after moving from another hotel that was so unsatisfactory. I really wanted a fully equipped kitchenette and this suited our needs. The rooms were clean, although there were some black mold in the bathroom grout so I asked to be moved to another room which happened without any problem. The air conditioning vent was very dusty. I asked for it to be cleaned as I had a newborn with me. The maintenance person never showed up even after calling the front desk four different times. The free on-site laundry was a real plus, although the machines need some upkeep.
The front desk staff and the person in charge of the meals (breakfast and dinner) were all excellent. They were all very friendly and made us feel welcome.
The hotel is also very close to the airport, the mall, restaurants, and the highway. It's very convenient. It is next to the McAllen Country Club so it is in a nice area.
- Official Description (provided by the hotel):
- Staybridge Suites McAllen Offers Guests the Utmost in Comfort and Convenience. Ideally situated near McAllen International Airport, Staybridge Suites McAllen is in close proximity to the University of Texas Pan-Am and the McAllen Medical Center. This upscale, extended stay hotel in McAllen offers comfortable accommodations near noteworthy area attractions and major businesses. Extended stay guests of our pet friendly McAllen accommodations enjoy visiting the Basilica of Our Lady de San Juan and Bentsen-Rio Grande Valley State Park. Exciting events at the Dodge Arena and the McAllen Convention Center are also less than five miles away. Business travelers appreciate our McAllen, TX lodgings near corporations and maquiladoras, such as Panasonic, Black and Decker and TRW. In order to best accommodate our guests' business needs, over 200 sq. ft. of meeting space and free high-speed Internet access is also available on-site. During your stay, spacious suites with full-service kitchens, an outdoor pool and hot tub, a 24-hour Business Center, a well-equipped Fitness Center and complimentary laundry services are provided for your convenience. In the morning, we encourage you to visit our free, daily breakfast buffet, and, in the evening, we invite you to join us for community-oriented Sundowner Receptions. As you plan your trip, be sure to explore our excellent McAllen hotel rates and make your reservations with us today. ... more less
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