We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Comfort Suites McAllen
Ranked #22 of 41 Hotels in McAllen
Reviewed August 16, 2013

Big clean rooms, nice breakfast, free internet, pool was clean. Close to the airport and the shopping mall. I will stay here again. We only stayed one night, but I would definately stay again. I like that it is close to the highway with fairly easy access.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Danielle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valley H, General Manager at Comfort Suites McAllen, responded to this reviewResponded August 27, 2013

Danielle,
Thank you for taking the time to write a review about your stay!! We really appreciate it, visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (53)
There are newer reviews for Comfort Suites McAllen
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

30 - 36 of 53 reviews

Reviewed July 31, 2013

For business or vacation this hotel is perfectly located, less than a mile from the airport and to the largest mall in the Rio Grande Valley. The staff is friendly and aware they are there to serve you. Great attitudes from employee we came in contact with. The laundry room was clean. The wifi always worked. Close to several restaurants. The room was clean, quiet, and comfortable.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank LeeLAX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortmcallen, General Manager at Comfort Suites McAllen, responded to this reviewResponded September 24, 2013

LeeLAX,

Thanks so much for taking time out of your busy schedule to leave us a positive review, and the great compliment on our facility and location thank you again.

Visit us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2013

I stayed with 25 fellow church members. The rooms were a good value except for several problems the staff never cared to fix. One night no one had hot water. Our ac would not shut off. Their solution was to unplug the window unit when it gets cold. After three nights, it was still not fixed. The water, when warm was scalding hot. Adjusting the shower faucet did no good. We asked for some extra shampoo and was told no. The hot tub was broken. If all these issues didn't exist, it would have been a great place to stay for the money.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Maypearltx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortmcallen, General Manager at Comfort Suites McAllen, responded to this reviewResponded September 23, 2013

Maypearltx,

Sorry for all the problems you encountered on your stay, We are in the process of getting the hot tub fixed and worked on the hot water situation.

Thank you for bringing this to our attention and taking the time to leave this review.

Maybe in the near future you can give us another try.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2013

I stayed here for 6 months it was a nice place to stay. Never had any problems and if I did they took care of it right away. Also it is close to alot of restaurants and the mall. p.s. the cookies are the bomb at the hotel

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank inurgutz37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortmcallen, General Manager at Comfort Suites McAllen, responded to this reviewResponded November 6, 2013

Thanks for the review!
Glad you enjoyed the cookies!!

Visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2013

This is the hotel to stay at if you want the best experience you have ever had at a hotel. The location is great, the room I was in was very clean and in great shape, and the staff went above and beyond on all of my needs. I was in town on a quick trip to look at some commercial property and Melissa the manager bent over backwards to help me locate a couple of properties in the area. The price of the room was also very reasonable. I am a Choice Elite member and am happy with the choices I usually have staying with them. Keep up the good work in McAllen.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rdchristensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortmcallen, General Manager at Comfort Suites McAllen, responded to this reviewResponded September 19, 2013

rdchristensen,

Thank you for taking the time out of your day to leave us a positive review, We really appreciate it.

Visit us again soon Mr. Christensen!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2013

Due to the staff at this hotel, our experience here was fantastic. The front desk was incredibly hospitable and bent over backwards to make us comfortable. There was free cold beer and water kept in the lobby for us, along with fresh baked cookies, and some days even chicken and tacos. When we came in one night and the cookies were gone, Samantha at the front desk was quick to offer to bake up more. She even offered to ring us when they were done. We didn't take her up on the offer, but it was such a sweet gesture. She heard us talking about Whataburger, and offered us coupons; and the day staff was quick to offer a shuttle ride when we needed a lift to the local clinic. The rooms were clean, which was interesting because I have not had the best experience with Comfort Inn & Suites in the past. It was clear when we walked into the hotel that THIS particular Comfort Suites is NOT like the others we have stayed in. There were multiple WiFi options to keep the volume down and the internet fairly speedy, the TVs were large, the rooms were huge and had a full-size mini-fridge and microwave, there was free breakfast offered, and a beautiful pool outside. The only issues: the hot tub bubbles didn't work, the shower curtain needed to be longer because it didn't fit properly in the tub and our bathroom floor got soaked frequently, the water pressure in the shower was very low, the room was fairly dark, and there were few ice machines in the hotel. There was a laundry room offered. The comforter on the bed didn't feel "new," but it was still clean. Housekeeping did a great job. The hotel is in a great location for the area. Read tips for choosing rooms below.

Room Tip: Try to avoid rooms on the first floor. The ceiling is thin, and you can hear the thumps of footsteps...
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LynnJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valley H, General Manager at Comfort Suites McAllen, responded to this reviewResponded June 17, 2013

Thank you "LynnJD' for the kind words and appreciate your feedback. We are glad to know that you enjoyed the service of our staff. It is great to hear that you enjoyed the various amenities here at Comfort Suites. We also take pride in our cleanliness and hospitality and it is guests like yourself that we enjoy having. We are sad to hear about some of the issues that you noted but will get taken care of as soon as possible. Our priority here at Comfort Suites are to accommodate our guests and with your feedback along with others help us in accommodating our guests even more in the future. We again, thank you for the kind words and hope to have you stay with us again here at Comfort Suites!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013 via mobile

Great service checking in. Free cold beer, water and fresh baked cookies. Clean rooms, large rooms, great large screen TVs. I stay in 3-4 hotels a week and this one is nice in my book. Trip advisor knows I don't hold back if its not up to standard but this one is nice. Thank god I found a choice hotel I like in the RGV and I like it a lot.

  • Stayed: February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Texcop1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valley H, General Manager at Comfort Suites McAllen, responded to this reviewResponded June 17, 2013

Thank you "Texcop1" for the kind words and enjoyed hearing your positive feedback. It is great to hear that you enjoyed many of the features we have to offer daily here at Comfort Suites. It is also very much appreciated that we are a Choice Hotel that you very much enjoyed here in the Rio Grande Valley. We hope you stay with us again to enjoy the many amenities that you enjoyed while staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these McAllen hotels
0.1 mi away
Drury Inn McAllen
Drury Inn McAllen
#17 of 41 in McAllen
86 reviews
0.1 mi away
Days Inn McAllen
Days Inn McAllen
#35 of 41 in McAllen
61 reviews
0.6 mi away
Staybridge Suites McAllen
Staybridge Suites McAllen
#19 of 41 in McAllen
112 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
La Quinta Inn & Suites McAllen Convention Center
0.2 mi away
Studio 6 McAllen
Studio 6 McAllen
#23 of 41 in McAllen
57 reviews
0.1 mi away
Super 8 - Mcallen/Downtown
Show Prices
Show Prices
Show Prices

Been to Comfort Suites McAllen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites McAllen

Address: 800 W Expressway 83, McAllen, TX 78501-2981
Phone Number:
Location: United States > Texas > McAllen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 41 Hotels in McAllen
Price Range: $70 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites McAllen 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
The Comfort Suites McAllen is 100% non-smoking and within 5 minutes of all McAllen attractions such as shopping, Dodge arena, and the airport. Rooms are all suites and offer free internet, free hot breakfast, and the other amenities you are looking for. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Choice Hotels, Hotels.com, TripOnline SA, Hotwire, Cheap Tickets and Cancelon so you can book your Comfort Suites McAllen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Mcallen Hotel Mcallen
Mcallen Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing