I usually like refurbished old hotels, but this one had a raw-sewagey smell that is barely perceptible when you first walk in, and after a few minutes it seemed to go away, but after being in the room a while it became much more pungent. There must be some sort of leak somewhere or a bad water trap, and the smell seeps through the walls. Cleanliness rating gets a "Poor" knowing that raw sewage was somewhere pretty darn close although the room itself appeared clean.
Oh, and the 2 fire alarms after 1 AM just added to the fun. Phone next to bed wasn't working when I tried to call the front desk after the second fire alarm to see if there was in fact a fire. Luckily there wasn't, so I enjoyed the rest of my night smelling the wonderful smell and waiting for the next piercing noise to rip me out of the bed. Zero sleep.
To sum it up: Epic Fail.
Probably a decent place for a drink, the courtyard and pool areas are very nice to look at, and the staff seemed pleasant, the room itself looked clean, bed was comfy, but stay somewhere else. Other hotels out there at better prices for what you get here.
- Official Description (provided by the hotel):
- This historical, full-service luxury hotel originally built in 1918 is located in the heart of the city within walking distance of the entertainment & downtown shopping district. It is conveniently located 2 miles North of McAllen Miller International Airport and La Plaza Mall. The charming hotel combines the magic of yesterday with the conveniences of today offering a rich experience of hospitality, luxury, and comfort; a blend of the old-world and the contemporary unparalleled to any other hotel in the valley. Our full-service hotel features a total of 165 deluxe guestrooms, 24 hour business center, 24 hour state-of-the-art fitness center, on-site restaurant, bar, private club lounge, stunning courtyard pool and up to 6500 square feet of elegant event space. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Casa De Palmas Hotel Mcallen
- Renaissance Mcallen
- Mcallen Renaissance