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Fairfield Inn & Suites Marshall
Ranked #1 of 14 Hotels in Marshall
Certificate of Excellence
Dallas, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Place to Stay!!!”
Reviewed April 3, 2014

Me and my family have stayed here twice on two different occasions. It is located right off the freeway. The staff is very friendly and make sure that our stay is exceptional! on our second visit, we were pushing for time, and the manager on duty went out of her way to take care of us. Later on that night we had issues with our television and the front desk staff did everything RIGHT in making sure to get it taken care of. I would absolutely recommend this hotel for your next stay!!!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, April 10, 2014
Thank you for taking the time to write a review on Tripadvisor. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your thoughts and we hope that you continue to stay at our property. Thanks again for your comments & collaboration.

Lakisha Williams
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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398 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
Level Contributor
261 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed March 31, 2014 via mobile

That the pool was going to be closed. I have stayed here before and the place is still clean and well-appointed, but I was in the area to visit Jefferson. I opted to stay 15 miles away, in Marshall, because this hotel has an indoor pool and hot tub. The home page of the website didn't mention the renovations, pool closure. I made my reservations several weeks in advance. We got no washcloths our second day and I fell on a big, muddy wet spot right outside the ground floor elevator. Because of renovations we couldn't get extra cups, tea bags from the breakfast area out first night there. Lastly, one staff member was too busy listening to her earphones to notice me standing at the counter...not a good experience this time around.

Stayed March 2014, traveled with friends
Helpful?
Thank SuziQinTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, April 1, 2014
Thank you for taking the time to complete a review. I am very sorry that your stay was not satisfactory. Please accept our sincere apologies. Thank you for your comments and collaboration.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Richland Hills, Texas
2 reviews
Reviewed March 25, 2014

Over the last week I have stayed in three hotels.. Marshall, TX, Meridian, MS, and Columbus MS. Fairfield Inn & Suites in Marshall...by far the best. Great Staff, Very Clean Rooms and bathrooms, and the best breakfast. This happens to be the our 4th stay here in the last 3 years. I would recommend this stay over any hotel!

Room Tip: Go King Baby!
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Walt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, March 31, 2014
Thank you for taking the time to write a review on Tripadvisor. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your thoughts and we hope that you continue to stay at our property. Thanks again for your comments & collaboration.

Lakisha Williams
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond Hill, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 21, 2014

I have stayed at many Marriott hotels but never at a Fairfield Inn before, I must say I was pleasantly surprised. This hotel is better and cleaner than many of the Marriotts I have stayed in before. I was in the area for business and the hotel had all that I needed, clean comfortable bed, updated clean washroom and sound proof room. The staff is helpful and friendly, the noise from the highway is not very noticeable and there is free breakfast in the morning.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zeekay01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, March 24, 2014
Thank you for taking the time to write a review on Tripadvisor. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your thoughts and we hope that you continue to stay at our property. Thanks again for your comments & collaboration.

Lakisha Williams
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolingbrook, Illinois
Level Contributor
96 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 13, 2014

Recently renovated and it shows. Stayed in a suite and it's nice. The whirlpool tub isn't very big but it is a nice touch. The close proximity to the highway was a concern but the sound is not an issue.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelerJay630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, March 15, 2014
Thank you for taking the time to write a review on Tripadvisor. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your thoughts and we hope that you continue to stay at our property. Thanks again for your comments & collaboration.

Lakisha Williams
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
Reviewed March 4, 2014 via mobile

I stayed at this hotel 4-5 nights a week for 3+years while working in the area. Very clean rooms, great pricing, friendly staff, and comfortable beds. If I'm ever back in the area i would stay here without thinking twice. Also, if you're here long term, they're willing to give you special rates.

Stayed June 2013, traveled on business
Helpful?
Thank Travelingcajun7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, March 6, 2014
Thank you for taking the time to write a review on Tripadvisor. I am pleased to hear that you enjoyed your stay at our location. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your good experience and we hope that you continue to stay at our property. Thanks again for your collaboration and great comments.

Lakisha Williams
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburg, Kansas
1 review
Reviewed February 26, 2014

This was my first time staying in at a Fairfiled Inn. Originally, I was somewhat concerned when I arrived, because they were under construction. However, they were very accommodating. They offered beverages and appetizers during the evening. The construction wasn't distracting. Overall I really enjoyed my stay!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Front Office Manager at Fairfield Inn & Suites Marshall, responded to this review, February 27, 2014
Thank you for taking the time to write a review on Tripadvisor. I am pleased to hear that you enjoyed your stay at our location. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate you sharing your good experience and we hope that you continue to stay at our property. Thanks again for your collaboration and great comments.

Front Office Manager
Lakisha Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Marshall

Property: Fairfield Inn & Suites Marshall
Address: 105 West Interstate 20, Marshall, TX 75672
Phone Number:
Location: United States > Texas > Marshall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Marshall
#1 Business Hotel in Marshall
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Marshall 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Fairfield-Inn & Suites Marshall offers three-star accommodations perfectly suited for business and leisure-travelers. Spread among three-floors, Fairfield-Inn & Suites Marshall's accommodations range from king and queen deluxe-guest rooms to spacious executive and Jacuzzi suites. All rooms are beautifully-decorated in warm tones accented with vibrant touches. Fairfield-Inn & Suites Marshall accommodations are also furnished with plush-beds, feather and foam pillows, a flat screen TV, complimentary toiletries, wired and wireless Internet access and a microwave and refrigerator. ... more   less 
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Also Known As:
Fairfield Inn Marshall
Fairfield Marshall
Marshall Fairfield Inn

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