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Reviewed September 30, 2012 via mobile

We Enjoyed our 2 night stay for the weekend.

Pros::::

Room: spacious room with desk, 2 chairs and ottoman. Comfy bed w/ 4 small pillows for our king bed. 32in flat screen tv, great option of channels, frig and microwave in room.

Bathroom: spacious with enough room for 2 pp. Standard size 1 person tub. But LOW water pressure. Protene shampoo/conditioner. And lotion. Anything else, just ask

Parking: ample, lots of lighting.

Freebies: free Internet and full bugfett breakfast waffles, eggs, sausage, oatmeal, cereal, etc. Everything is served hot.

Clean carpet, til, etc. Everything was super clean. No pets or smoking in rooms. This hotel is fairly new..

Con
The front desk staff is very slow. Called or went to desk 5 times and no one answered or the note on the desk said be right back.

Very low water pressure in bathroom.
Room was cleaned the 2nd night after 3pm but the room next door was cleaned at 9am.

Service with a smile but was very slow with usually only 1 staff running desk, phones, Checkin, etc.

  • Stayed: September 2012
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Thank Tam0922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2012

This is a very nice and updated Fairfield Inn. Clean and comfortable and very close to restaurants (you could walk to IHOP) if you wanted. This was a whirl wind trip so we didn't have much time to check out the amenities, but the front desk were very nice and we slept great. Will definitely stay here again when in the area.

  • Stayed: September 2012, traveled on business
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Thank jetsetterwannabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012 via mobile

This place was great for passing through!!! Very convenant from the interstate. The people were great!!! The room was amazing for the price. The pool was clean, a little cold but was great to entertain the children.

  • Stayed: July 2012
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Thank Lindsey J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Manager at Fairfield Inn & Suites by Marriott Marshall, responded to this reviewResponded September 7, 2012

Thank you for taking the time out to write a review on your stay with us. It is always appreciated! It was our pleasure to have you stay with us during your time in Marshall. We strive to make your experience unique and memorable. We would like to apologize for the coldness of the pool and thank you for having a great time with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2012

My sister and I traveled to Marshall, Texas for a reunion with cousins we had only met once in our lives...when we were very young. Since the trip was very important to us, our accommodations needed to be just right!...I only stay at Marriott properties so was delighted that a Fairfield was located in Marshall.
Upon entering, I was shocked to see a reader board with my name on it as the 'guest of the day'....talk about feeling welcomed and valued! This distinction gets you a 'freebie' from the hotel 'mini mart'. What a fun perk! Luke was on duty when we arrived and was professional, outgoing, and friendly. We were guests for 3 days and felt comfortable in every way! Our room was clean and nicely appointed (this property is only about 5 years old). Breakfast is complimentary and includes a variety of hot and cold cereals, waffles, juices/milk/coffee, eggs, meats, and potatoes, and fresh fruits. They even have prepared Jimmy Dean breakfast sandwiches for a quick micro blast!
We had pre-selected the highest floor, extra pillows and extra towels which were ready for our use on arrival. The nights were quiet even though the hotel was quite full.
We didn't use the work out room or pool/spa area, but did check out both and found then to be clean and updated.
Britanny assisted us on the night shift when she needed help with a printer in the business area.
The location was just off I-20 but not close enough to hear any road traffic!
If you find yourself in Marshall, Texas....book your stay at the Marriott!

Room Tip: The only down side to this property is that there is really no 'nice' view...but since we were only in the room for sleeping, this aspect was not a problem nor did it impact our overall excellent rating.
  • Stayed: August 2012, traveled with family
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Thank Susan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldMarshall, Manager at Fairfield Inn & Suites by Marriott Marshall, responded to this reviewResponded September 7, 2012

Thank you for taking the time out to write a review on your stay with us. It's great to know your accomdations were just right. Our staff thanks you for all of the compliments and we can't wait to see you again!

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Reviewed August 25, 2012

We stayed at this facility while travelling home from vacation in Arkansas. What a great choice. The hotel was extremely clean and the staff were great and went out of their way to make sure everything was taken care of. They have an indoor pool (although heater was broken during our stay), and there is a nice whirlpool next to it. Our room was very nice and roomy and had great beds. The complimentary breakfast was very good and the staff kept things refilled and cleaned. Will definitely stay here again if travelling in this area.

Room Tip: We had a room on the third floor and it was very quiet.
  • Stayed: July 2012, traveled with family
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Thank lorriwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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