We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Put in Smoking Room”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express & Suites Marshall
Ranked #5 of 14 Hotels in Marshall
Certificate of Excellence
Reviewed October 26, 2013

We called ahead to arrive late. They booked their last room available to us, but failed to say it was a smoking room. It was too late and we were too tired when we arrive and entered the room to move on so we got spray from the desk and stayed out of the room with the fan on high. The carpet was very dirty. Some remodeling has been done, but this is a very tired property. A door was added to the closet and when it is open it blocks the entry to the bathroom....strange.

Room Tip: Room are back are quieter. Ask for non-smoking room if you do not smoke.
See more room tips
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kay2929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (101)
Traveler rating
Traveler type
Time of year
Language

60 - 66 of 101 reviews

Reviewed September 5, 2013

This hotel was very clean an comfortable and the staff was friendly and helpful. We really enjoyed our stay. We were looking for a local restaurant and the desk clerk gave a fabulous recommendation. Thank you to the staff for making our stay so pleasant.

Room Tip: We chose the handicapped room for my mother and it was perfect for her needs.
See more room tips
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MimiLovetheBeach53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013

We stopped here while travelling through the area. The hotel was new and clean. The room was a good size as was the bathroom. The breakfast was pretty good especially for free! Would recommend this hotel.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MorgansInTennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

My wife and I stayed here on a Rewards night for our anniversary. As I typically do, I researched how to get to the hotel. So we had no problems at all, but as I was at the front desk someone was calling in to get directions. Apparently GPS will misguide you to if not careful.

The hotel is at the end of the road, but the outside of the facility was nice.

Angela at the front desk was awesome, she lets us know as rewards members we were entitled to a free soda or drink from the snack room. She said the hotel was about 5 years old, although it still looked new and fresh throughout.

Our room had a nice comfy king sized bed, we both slept very well. The ice machine on the same floor worked well as expected. We did not try the pool, so cannot comment on that. Room was very clean.

Hot breakfast in the morning w sausage link, scrambled eggs, and a biscuit. I will as I do often make a plea for gravy to top the whole thing off with. My wife was impressed w the pancake making machine.

The lady at checkout was equally as friendly and made sure I had gotten my Rewards member free drink. No doubt about it if we have a need to stay in Marshall this is where we will look to stay.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PolarBearTx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2013

My 4 kids and I traveled 5 hours to Marshall for a graduation and stayed at the Holiday Inn Express in Marshall for 2 nights. The service was very friendly and professional. The hotel was super clean and nicely decorated and the breakfast buffet was to die for! That was my kid's favorite part! This hotel provided a very comfortable place to "come home to" while in Marshall and we would definitely stay her again!

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickH0287, General Manager at Holiday Inn Express & Suites Marshall, responded to this reviewResponded July 24, 2013

Hello Melissa,

Thanks so much for taking the time to fill out a review! I'm glad that your family enjoyed their stay and from the looks of the photo, the pool as well! Hope you had a great visit for Graduation and we hope to see you again in the future!

Until then, safe travels!

Sincerely,

Patrick Hilchey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

I had the wonderful experience of staying at the Holiday Inn Express in Marshall for 3 nights last week. The room was clean and well appointed and the bed was very comfortable. I was wonderfully surprised at the great breakfasts every morning and the lady that prepared the breakfasts was very friendly and greeted every guest with a smile. I was also greeted with a smile and a warm hello every time that I passed the front desk, It really made me feel at home. With all of the choices that you have for a hotel in Marshall, I felt that I choose well with the Holiday Inn Express.

Room Tip: I was on the Third floor, no one over me, always a good choice.
See more room tips
  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ballroomdancer3810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickH0287, General Manager at Holiday Inn Express & Suites Marshall, responded to this reviewResponded July 24, 2013

BallroomDancer3810,

Thank you so much for taking the time to fill out a review! I'm very glad to hear that you enjoyed your stay with us and will pass your kind words onto the staff, especially Miss Phyllis in the breakfast bar and all of the Front Desk staff. We hope to see you again on your next visit to Marshall!

Until then safe travels!

Patrick Hilchey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2013

When we checked in I was being a little hard to get along with about a request, Wendy came and resolved it quickly and was very friendly. Hotel was far above normal HI Exp standards and we really enjoyed our two day stay. All the staff we meet was very friendly. The Hotel was a little hard to find a sign on 59 would be helpful.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rusty K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickH0287, General Manager at Holiday Inn Express & Suites Marshall, responded to this reviewResponded May 22, 2013

Hello Rusty,

I'm sorry to hear that you had a problem during check-in, but I'm thrilled to hear that Wendy was able to resolve it quickly. Wendy has been our Director of Sales ever since the hotel opened in 2008 and we wouldn't trade her for the world.

Thank you for taking the time to share your experiences with us and we hope to see you again in the future!

Until then, safe travels.

Patrick Hilchey, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Marshall hotels
0.5 mi away
Fairfield Inn & Suites by Marriott Marshall
0.4 mi away
Comfort Suites Marshall
Comfort Suites Marshall
#3 of 14 in Marshall
146 reviews
0.5 mi away
La Quinta Inn & Suites Marshall
Show Prices
Show Prices
Show Prices
0.5 mi away
Hampton Inn Marshall
Hampton Inn Marshall
#1 of 14 in Marshall
252 reviews
0.5 mi away
Best Western Executive Inn
0.7 mi away
Quality Inn Marshall
Quality Inn Marshall
#7 of 14 in Marshall
78 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express & Suites Marshall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites Marshall

Address: 500 Interstate 20 E, Marshall, TX 75672-9700
Phone Number:
Location: United States > Texas > Marshall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 Hotels in Marshall
Price Range: $105 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Marshall 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to the new Holiday Inn Express Hotel & Suites in Marshall near the Josey Ranch. Our Marshall, TX hotel is the perfect choice for both business and leisure travelers.Families looking for lodging in Marshall, Texas will love staying at our hotel, located just off I-20 at Highway 59, with close proximity to the educational institutes of ETBU, Wiley College and Texas State Tech. This Marshall, TX hotel is convenient to numerous local attractions, including the Josey Ranch, Caddo Lake, the Starr Family State Historical Site and our world-renowned pottery stores. Other sights and activities include the Riverboat Casinos in Shreveport-Bossier, a historic downtown and many yearly festivals.Business travelers will be impressed by the comforts of our Marshall, Texas accommodations. Situated in a suburban area, we offer you easy access to several large companies, such as the Marshall Courthouse, Weatherford, Martex Drilling Company, Nomac and the Marshall pottery manufacturers. Our Marshall, TX hotel also provides a Business Center with computer access, fax, copy and printing services and free high-speed, wired and wireless Internet access.While you are lodging in Marshall, TX, you can enjoy our amenities including a convenient Sweets Shop, an outdoor pool, a patio with grills and the free hot breakfast bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity, Expedia, Hotels.com, Priceline, Hotwire, HotelQuickly, Evoline ltd, TripOnline SA and getaroom.com so you can book your Holiday Inn Express & Suites Marshall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Marshall

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing