We made a reservation at this hotel for October 19, 2013. We arrived at 3:45 pm to find they had already given our room away. We were placed in a handicapped room, with no parking on that side of the building(all handicapped parking). I made this reservation many weeks in advanced and it was totally ignored by the new woman clerk at the time. In the morning, when I brought to her attention that I was extremely unhappy, she did not apologize or act as if she cared at all. She kept repeating that they gave me a discount. Yes, for a terrible room I would NEVER have reserved. The counters were located near the floor for wheelchairs, with handicap bars everywhere and no parking. I have plenty of money and I was more than willing to pay more. I wanted the jacuzzi tub I had reserved. I went from the top room to the lowest room. This girl needs to be fired.
- Official Description (provided by the hotel):
- Choose this attractive Marble Falls hotel-pet-friendly, close to Faulkenstein Castle and Lake Marble Falls. The BEST WESTERN Marble Falls Inn is a quality hotel, less than an hour outside of Austin in Marble Falls. Guests staying at this hotel in Marble Falls will experience the best in customer service, amenities and accommodations-all for a reasonable price. This Texas hotel is minutes away from a variety of local golf courses and water sports on Inks Lake State Park, Lake Buchanan and Pedernales Falls State Park. Hotel guests will also enjoy visiting the Sweet Berry Farms and Longhorn Cavern State Park. This Marble Falls hotel is also ideal for guests during local events including the Wildflower Season, Christmas Walkway of Lights, the Annual Dragboat Races and more. Corporate travelers will be close to JM Huber, National Oilwell Varco, Chemical Lime and Cold Spring Granite. This Marble Falls Texas hotel offers a variety of room types including whirlpool rooms and king rooms. Each spaciously appointed guest room includes a refrigerator, microwave, free wireless high-speed Internet access and extended cable with 32-inch flat screen HDTV. A complimentary hot breakfast featuring freshly made waffles is available each morning. Business guests will appreciate the on-site business center and meeting facilities. This Marble Falls accommodation also features a fitness center, outdoor swimming pool, hot tub and free parking. Pets are welcome with restrictions. Enjoy all that Marble Falls Texas has to offer at the BEST WESTERN Marble Falls Inn! ... more less
- Reservation Options:
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- Also Known As:
- Best Western Marble Falls
- Marble Falls Best Western