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“Relaxing Getaway”

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BEST WESTERN Marble Falls Inn
Ranked #3 of 7 Hotels in Marble Falls
Certificate of Excellence
San Antonio, Texas
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Relaxing Getaway”
4 of 5 bubbles Reviewed April 13, 2012

We thoroughly enjoyed our stay at the Best Western Plus in Marble Falls. Normally, I choose Hampton or Holiday Inn Express. I took a chance and tried Best Western due to the competitive price. I was pleasantly surprised. We were warmly received by Linda (front desk) as soon as we hit the property. She was very helpful in directing us to delicious dining, and making sure we had a room that fit our needs,, even though we booked through a third party. Convenient location, easy access. We will surely visit the area and this hotel again in the future.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1411Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Razzb, General Manager at BEST WESTERN Marble Falls Inn, responded to this review, April 16, 2012
Thank you very much for the compliments. Linda has been with our property for many many years and she takes care of all our guests as if they were in her own home. We are very lucky to have her. We look forward to seeing you soon!

Riyaz Bhaiwala, G.M.
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238 reviews from our community

Traveler rating
    119
    70
    29
    14
    6
See reviews for
79
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25
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed March 17, 2012

All I have to say is we left a day early after I found what I thought was a bed bug crawling on my son. I pulled the bed sheet back and sure enough, another bug crawling around. We left immediately. No refund. Didnt care! Never again!
Marble Falls- great! Hotel staff- nice! Bed bugs- gross!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MommyC88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Razzb, General Manager at BEST WESTERN Marble Falls Inn, responded to this review, March 20, 2012
THIS IS ABSOLUTELY NOT TRUE!!
As my staff tried to assure you, the bugs you saw in the room were NOT Bed Bugs. Our entire staff has been thoroughly trained on how to inspect for and indentify bed bugs. The warmer spring weather does lead to increased bug activity, just as anywhere, and we will address the issue with our exterminator. As there is a great deal of misconception and misunderstanding in the general public regarding bed bugs, I feel it is important to stress that the pests you saw were not bed bugs.

Best regards,
Riyaz Bhaiwala, G.M.
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Pinconning, Michigan
Level Contributor
358 reviews
233 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
4 of 5 bubbles Reviewed March 11, 2012

I was very impressed by our stay at Best Western in Marble Falls. When checking in, the man at the front desk was extremely friendly, and provided an information pack about the city. The room was very clean. The wireless internet was free, and there was also a continental breakfast. The only thing that might prevent a great stay is its location. It is near a relatively busy road, and so it was loud at times. Bring earplugs if that is a problem.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gittinsj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Razzb, General Manager at BEST WESTERN Marble Falls Inn, responded to this review, March 19, 2012
Thank you very much for your feedback! It is so nice to be recognized for a job well done.

Riyaz Bhaiwala, G.M.
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Hamilton, TX
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 21, 2012

Stopped here on the way home from the RGV with no reservation. Was greeted with a warm smile. The room was very large and comfortable and for a great price.

Room Tip: Entrance a little tricky....just south of a Sonic
See more room tips
  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TXJohnO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Razzb, General Manager at BEST WESTERN Marble Falls Inn, responded to this review, February 23, 2012
Thank you for your feedback. I am glad you enjoyed your stay with. We do try to provide a great set of amenities and wonderful service all at a reasonable price. We hope to see you back in Marble Falls soon!

Best regards,
Riyaz Bhaiwala
General Manager
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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 19, 2011

We came to Marble Falls/Burnet to attend A Day Out With Thomas. I noticed this hotel offers a great rate so we reserved a room. The staff were very courteous and the room exceeded expectations. The continental breakfast was good and the staff kept it refilled.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arichblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teller County, CO
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed September 23, 2011

Room floor was not very clean, some white fuzz or something. Bathtub was dirty and gritty. Air Conditioner was not putting out cold air. Hot tub was not working properly and could not get hot. NONE of these issues were addressed by the staff at the desk. On the 3rd day I moved to another hotel.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Greg N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at BEST WESTERN Marble Falls Inn, responded to this review, September 26, 2011
Thank you for your feedback. Please accept my sincere apologies for the troubles you encountered during your stay. It is definitely our goal to provide better service than it sounds like you received. If you could please contact me directly to let me know what room you stayed in, I would like to investigate these multiple issues to ensure they are taken care of. I hope we can have an opportunity to serve you better in the future.

Best regards,
Riyaz Bhaiwala
General Manager
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Dallas, Texas
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed August 11, 2011

The receptionist was very friendly. He pointed out the back access to the hotel which made access easier by routing you through a traffic light. However I was back in the lobby for travel information and heard him quote a lower rate than my reserved rate to a couple without reservations. The rooms have a refrigerator and a microwave. The lobby area where breakfast is available is spartan. I am surprised that this facility has the "plus" designation.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank enniscs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at BEST WESTERN Marble Falls Inn, responded to this review, September 26, 2011
Thank you for your feedback. Our room rates can fluctuate based on many different factors. I can appreciate how you must have felt to hear you paid a higher rate than someone else. We don't hide anything, so if you would like to shop our rates at any time you are welcome to do so. Our hotel is proud to offer amenities of the type and quality you can expect at any BEST WESTERN PLUS. We are also rated Three Diamond by the AAA. My staff and I work very hard to provide clean, comfortable accomodations and great service to all our guests.

Best regards,
Riyaz Bhaiwala
General Manager
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Additional Information about BEST WESTERN Marble Falls Inn

Property: BEST WESTERN Marble Falls Inn
Address: 1403 US Hwy 281, Marble Falls, TX 78654-4505
Phone Number:
Location: United States > Texas > Marble Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Marble Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Marble Falls Inn 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Choose this attractive Marble Falls hotel-pet-friendly, close to Faulkenstein Castle and Lake Marble Falls. The BEST WESTERN Marble Falls Inn is a quality hotel, less than an hour outside of Austin in Marble Falls. Guests staying at this hotel in Marble Falls will experience the best in customer service, amenities and accommodations-all for a reasonable price. This Texas hotel is minutes away from a variety of local golf courses and water sports on Inks Lake State Park, Lake Buchanan and Pedernales Falls State Park. Hotel guests will also enjoy visiting the Sweet Berry Farms and Longhorn Cavern State Park. This Marble Falls hotel is also ideal for guests during local events including the Wildflower Season, Christmas Walkway of Lights, the Annual Dragboat Races and more. Corporate travelers will be close to JM Huber, National Oilwell Varco, Chemical Lime and Cold Spring Granite. This Marble Falls Texas hotel offers a variety of room types including whirlpool rooms and king rooms. Each spaciously appointed guest room includes a refrigerator, microwave, free wireless high-speed Internet access and extended cable with 32-inch flat screen HDTV. A complimentary hot breakfast featuring freshly made waffles is available each morning. Business guests will appreciate the on-site business center and meeting facilities. This Marble Falls accommodation also features a fitness center, outdoor swimming pool, hot tub and free parking. Pets are welcome with restrictions. Enjoy all that Marble Falls Texas has to offer at the BEST WESTERN Marble Falls Inn! ... more   less 
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Also Known As:
Best Western Marble Falls
Marble Falls Best Western

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