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La Quinta Inn & Suites Mansfield
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Reviews (197)
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All reviewslifetime fitnessroom was cleanmy day stayfree passsaturday morningdonutsrecommend this hotellove stayingthe staff was friendly and helpfulworth areamultiple timesother hotels in the areawithout hesitationfitness centeryoung manshower headrestaurants and shopping
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167 - 172 of 197 reviews
A La Quinta traveler
Houston, Texas, USA
11
Reviewed December 19, 2012

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 28, 2012

Bed was most comfortable of any hotel I have stayed in. Most of staff was friendly and helpful. The girl working on the last day was clueless. The first morning the water was just barely tepid. That was at 6 a.m. The second morning the water was ice cold. Went down to tell the girl at the desk there was no hot water. Two other people were there to complain about no hot water as well. The girl working the desk gave us the attitude of "what do you want me to do about it". Hotel was clean. Breakfast was pretty much the same as every other hotel that offers breakfast.

  • Stayed: November 2012, traveled with family
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Thank Cynthia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

The staff is friendly enough but too young. We stayed for 5 nights in town from Canada. Hotel was very clean, beds were super comfortable... BUT... we had to switch rooms 4 times! before it was ok. First night the tv did not work and was old, in the morning the toilet backed up and on our way out at 11 am we informed the front desk of the problem. Got back to the hotel that night at 11pm and the toilet had NOT been fixed. Called the front desk, they came up with a plunger saying maintenance had gone home for the day, but they did see the message that the toilet was backed up. Could not unclog it, so they changed us to another room. In that room the tv again did not work and the toilet was backed up! Moved to a third room.... used the restroom went to wash my hands and the whole faucet unit to the sink was loose and leaking! Went down to the front desk, told them they had no rooms available like ours so they upgraded us to king size room, which was great except in the morning there was no hot water. We had two different relatives of ours call long distance from Canada and they both were told by the person on duty that they would have to call back as they were not at the front desk and could not transfer the call and the other time they were told that the other line was busy and they would have to call back!! Ridiculous!!!! We asked to speak to a Manager every day and we were told that the Manager was not in.

Room Tip: This hotel is VERY clean and in a great location. Staff needs to be more customer orientated.
  • Stayed: November 2012, traveled with family
    • Value
    • Location
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1  Thank Wadytwos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2012

We stayed here for two nights. Staff was very accommodating when we had a problem with our room after the first night. Rates are reasonable. Indoor pool was clean.
Breakfast is okay--scrambled eggs, sausage, pastries, waffles, coffee and juices.

Room Tip: You do not want a room right over the breakfast bar/lobby. The smell of bacon cooking woke me at 6:20 a.m.
  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank maggie5arkansas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Austin, Texas, USA
1
Reviewed November 11, 2012

The hotel and staff were great, clean and very nice and kind folks. The TV's seemed a little outdated though. The volume on my remote/tv quit in the morning when I returned from my work out. which was a little irritating and the room seemed to stay warm during the night as the ac didn't run much. Other than that is was great, Would stay again.

  • Stayed: November 2012, traveled on business
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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