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Hampton Inn & Suites Mansfield
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Reviews (442)
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All reviewsgreat hotelfamily weddingcomplimentary breakfastsix flagsfort worthwould definitely stay here againfront desk staffbusiness tripcomfortable roompleasant staywaffleslate checkoff the highwaysub parthe breakfast areaconvenient locationonly complaint
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344 - 349 of 442 reviews
Reviewed March 3, 2014

Staff is really great and dedicated to do a great job for you. Jsut ask if you need any help and they will take care of you. The breakfast includes just about everything you would want and many choices great for the whole family is you are traveling.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hampton
Thank Roland C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2014

I would classify this hotel as above-average. The place is pretty new, everything works. Very clean. Breakfast area is awesome. Reliable internet access. Bed was so-so, and a lot of light came into my room at night. Breakfast fare was pretty underwhelming, considering the money they put into the lobby. The TV would freak out every once and a while. As long as you don't need five-star, this place will do nicely. Nice location off the freeway.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hampton
Thank Aaron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2014

This is the hotel our sports teams typically stay for High School regional swim meets. In the past we have not had any issues but maybe management has changed? One of the issues revolves around using the tax exempt status of our school for rooms occupied by our students. The tax exempt document was presented at check-in and we were told everything was ok. However upon check out all rooms were charged tax. We were told that because we did not present a school check that tax had to be charged. I verified our past stays in previous years had been paid by credit card and also reviewed the Texas regulations and I'm really confused by this one. Apparently an arbitrary decision by Sandy the manager? Another frustrating matter was that upon check in I specifically asked and was told that we would be able to place more than two rooms on a single Hilton Honors number and receive points. Only one room received points and the manager Sandy indicated that we would not be allowed to provide additional Hilton Honors numbers for the rooms where no points were credited. I have been lied to twice during this stay and will not be using this location again. If you are staying or are planning on staying at this location with a group using tax exemption or have multiple rooms and expect Hilton points for them then please do not trust what employees tell you and do not expect management (Sandy) to work with you to resolve any issues. Definitely done with this location.

  • Stayed: January 2014, traveled with friends
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Thank SJCASwimTeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2014

Room was fine, mostly quit except for plumbing noises from other rooms which is common. Only issue was that the light from the parking lot lights shined directly into the room window. The curtains did not close and the bed is placed directly across from window, making sleep a challenge if one sleeps on their back.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hampton
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2014

I always stay at this Hampton when I travel to the area on business. The place is clean and the staff friendly. The breakfast is good and the rooms comfortable. I have not tried the pool or workout center. The room attendants do a good job, no complaints at all. Will stay there again when I am in the area on business. Garmin GPS thinks it is on the other side of the road.....

  • Stayed: January 2014, traveled on business
    • Value
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Review collected in partnership with Hampton
Thank harley2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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