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“You've traveled this far, keep going a little further”
Review of Texas Inn & Suites

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Texas Inn & Suites
Ranked #12 of 14 Hotels in Lufkin
Reviewed April 6, 2012

I would not stay in this hotel again if they paid me to do so. The service was terrible, there were holes in the sheets, blankets & pillowcases. The shampoo packets (like ketchup packets) barely provide enough to do one person's hair (so bring your own if you stay here). The "continental breakfast" consisted of 3 things ... (1) slim variety of instant Quaker oatmeal (thanks for at least getting the name brand), (2) individually wrapped honey buns (probably purchased from the Sam's store behind them) and (3) two types of cereal (when we were there it was Fruit Loops & Frosted Flakes). A major problem for me, though, was the fact the smoke detector in the room was completely disabled. The cover was removed and there was no battery. That is a safety concern...I became even more concerned after the apartment complex across the street caught fire (for the 2 time in a year, I'm told).

There is an upside to this hotel...it is in the same parking lot as Wal-Mart, WhatABurger, Taco Bell, Outback, Sam's and is across the street from Dollar Tree, Belk and Hobby Lobby. However, there are other hotels in this area that would be MUCH better to stay in.

Room Tip: Don't bother with trying to choose a room here ... choose another hotel.
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  • Stayed: March 2012, traveled with family
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Thank Marsha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 - 22 of 22 reviews

Reviewed October 18, 2007

I have a list of over 20 issues I had with this hotel. The service was awful!! Things were broken, room was not clean at all. I had my 3 small children with me. Common sense would tell you to put someone with kids on the bottom floor, but no they put us on the 2nd floor. They were very much understaffed and the night staff was very rude! When we first got there the whole reason we decided to stay there was b/c they had an indoor pool, but after I paid we asked about the pool and they said no there was a pool when it was Super 8, but we no longer have the pool. Well of course I wanted my money back, sorry we have a no refund policy....before I even went to the room they wouldn't give me my money back!! Even after the fridge went out in the room that we had food and drinks in, it was late and my kids were ready for bed instead of offering to bring in another fridge the lady was going to make us move rooms...we then wanted to talk to the manager cause that lady was just rude!!! The manager Jay still wouldn't give us our money back... he offered 1/2 our money back and we would have to leave. I WILL NEVER STAY HERE AGAIN AND I DON'T RECOMMEND THIS PLACE TO ANYONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed: October 2007, traveled with family
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1  Thank ctate4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2007

Holes in sheets & blankets, Sink had a patch on it. Plaster crumbling.

  • Stayed: July 2007, traveled on business
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1  Thank HonestOpinion1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Blacksburg, VA
1
Reviewed June 10, 2006

The rooms (especially the bathrooms) in this hotel were dirty, the sheets had holes in them, and the breakfast wasn't very good either. When we checked in, they overcharged us and would not refund the money without a fight. This hotel also has an indoor pool, but it's closed. There are several other hotels in this area; don't stay at this one.

  • Stayed: June 2006, traveled on business
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013
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  • Stayed: December 2013
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Thank Antonio R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Texas Inn & Suites

Address: 2216 S 1st St, Lufkin, TX 75901-5942 (Formerly Super 8)
Phone Number:
Location: United States > Texas > Lufkin
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #12 of 14 Hotels in Lufkin
Price Range: $57 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Texas Inn & Suites 2*
Number of rooms: 40
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