I stayed at this hotel twice, about a week apart, while in Lubbock on business.
From other La Quinta stays, I expected a little more, especially from the breakfast. However the breakfast was the biggest let down.
The first stay, I arrived late at night, the staff was very welcoming and had my room made up for me, when I got to the room, the lights were on, the ac was going, overall rather pleasant. I was a bit put off by the recently renovated note on this hotel, make no mistake, this is a very old property and it is pretty much that the rooms have been painted, big flat screen television that equal renovated. The bathroom is rather old, the doors all open outside, overall, just a fixed up old property. I will say, very comfortable bed, clean linens, decent coffee, all in all, a nice room for its age.
The breakfast was very disappointing. I am used to eggs, bacon or sausage, biskets and gravy, that kind of fare, from a La Quinta, not here though. Cold bagels, super small coffee cups, or juice, lots of cold food as the waffle machine was not working.
I did find a nice place across the street for breakfast.
With that all in mind, when I had to return to Lubbock a week later, I made a reservation here again. The second trip, well the front desk was not as welcoming when I got in. The room I was put in, right off the pool, was hideous. It was not cool from the get go, the door to the room looked like someone had beaten it open. The mini fridge was making a weird noise, finally unplugged it about 2 am so I could sleep. However the beds in this room left a lot to be desired, the first bed had a broken box spring, so I tried the second bed, a little better. Also the toilet kept running, had to deal with that. Overall I got about 3 hours of sleep. I went to the front desk and brought it up. The staff was very apologetic, switched my room (I was there for 4 days) and made it right.
I will say, 2 of the 3 rooms I had were nice and clean, the housekeeping staff takes care to do their job correctly.
During this trip the waffle machine was working, however I just chose Denny's next door for breakfast, much better overall. (awesome service there.)
All in all, there is adequate parking, a very good staff, the rooms are comfortable (unless you get the crappy one, hopefully they fixed it all by now). The property feels safe and that is a plus.
Basically, it is a decent hotel, just not one of the best of the brand.
With all that in mind, I would probably stay there again if I had to.
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- Also Known As:
- Lubbock La Quinta
- La Quinta Lubbock