I booked a king size interior room, When I arrived they changed my room to a two bed queen outside room but did not reduce the price.
while dining at the resturant we were the only couple dining at the time. the staff mixed up our drink order and did not bring our salads out until after we received our main course. my steak was not brought out until everyone was done eating.
At the bar they were out of most beer and could not make a long island iced tea.
At the pool they were out of towels and after asking the manager at the front desk two different times in a 45 minute period we left the pool without towels.
Housekeeping was rude... asking us what room we were staying in when passing in the hallway and not moving cleaning carts so that we could pass.
My son left his nintendo 3DS in the room which we didnt descover until after we checked out. After checking with the staff we found the room had already been cleaned but no DS was found.
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- Also Known As:
- Holiday Inn Lubbock Park Plaza Hotel Lubbock
- Park Plaza Lubbock
- Lubbock Holiday Inn
- Lubbock Park Plaza