My purpose for staying at the Holiday Inn on Hwy 289 /Indiana was to have a place to stay during a family crisis. I did not apprciate the management's attitude toward the crisis in that I was told I could utilize the Hotel shuttle service at anytime that was reasonable during the day to visit the family member at the UMC Burn Center. I was told I could get a ride there but would have to call a taxi to return to the Hotel. Fortunately for me Polland Friendly Ford was working on my car and offered unlimited trips anywhere in their shuttle. My wife and I were so pleased with the service and true compassion for our family that we bought a new Escape from Pollard. You cannot beat that type of customer relations!
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- Also Known As:
- Holiday Inn Lubbock Park Plaza Hotel Lubbock
- Park Plaza Lubbock
- Lubbock Park Plaza
- Lubbock Holiday Inn