From the moment you arrive at Value Place the warm welcome starts. You have a person the counter greet you and help you get checked in. If you need a tour they are very willing to show you around and meet the staff. Every member of staff is always smiling and special thanks go to Marc and Lavelle who made our stay VERY comfortable. We went to celebrate our daughter's wedding. The value of the hotel was excellent and you can personalize your stay with other options during your stay. We chose the linen service and the internet for our stay and were not disappointed. The manager's presence to maintain high standards was always on show. He spoke to us every day of our stay. Lavelle, Guest Attendant, sorted out restaurants to try and gave directions for them, and if you had a problem she would sort it out with efficiency. Nothing was too much trouble for any member of staff. The allocation of amenities during the stay was great not having to hunt or finding people putting towels on beds reserving them. I would say this is one of the best hotels we have been to. They were having a major riff with service, but with the new staff and management it is an out of this world experience and we would love to return. Fantastic staff, fantastic hotel so glad we chose this hotel for our holiday and special occasions.
- Official Description (provided by the hotel):
- WoodSpring Suites Lubbock South is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more less
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