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“Get what you pay for here it's 1 step above motel 8”

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La Quinta Inn & Suites Lubbock North
Ranked #14 of 66 Hotels in Lubbock
Certificate of Excellence
College Station TX
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Get what you pay for here it's 1 step above motel 8”
3 of 5 bubbles Reviewed July 25, 2014 via mobile

This hotel
Could be great..... It needs better staff, a good deep clean room was good size location was great bed was soft just needs a little help! Pool was a little green and could use more towels! Overall it was good value for our family

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Firewifefirelifemama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle T, Manager at La Quinta Inn & Suites Lubbock North, responded to this review, July 29, 2014
Thank you for review. I am very sorry we were not able to provide you with the quality of service you deserve. As of August 1 the hotel will be under new management. We work hard to provide a great experience for our guests and cleanliness and customer service is our focus. We do hope to have the opportunity to Wow you on your next trip to Lubbock.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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419 reviews from our community

Traveler rating
    187
    118
    49
    38
    27
See reviews for
206
62
21
93
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Shallowater, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 21, 2014

Great Location. Easy access to everything off the loop. Quiet and very clean. Great place to relax and recharge. Would definitely recommend if visiting Lubbock for any reason. Easy access to Tech and the Medical district.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank Brett H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle T, Manager at La Quinta Inn & Suites Lubbock North, responded to this review, July 31, 2014
Brett H,

Thank you very much for the review and recommendation! As of August 1 the hotel will be under new management and we work hard to provide a great experience for our guests. We look forward to your next visit and experiencing our award winning service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cedar Park, Texas
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed July 18, 2014

We stay in many hotels of this class and unfortunately this one needs work. It could be really fantastic, but it's just not.
Good: huge rooms, comfortable beds, cold a/c and really nice grounds which includes bbq areas and huge fields for dog potty areas. Convenient location off freeway.
Bad: The staff needs training really really bad. I dont blame them for this, it is a management problem. It took 15 minutes to check in and then there were no property maps so we were directed to the wrong elevator and couldnt find the room for another 15 minutes. No maps? Really. That's like basic info every hotel has. This is a problem here because the hotel is very large with "wings" and you have to get into the correct elevator to reach your room.
The hotel is filthy - the room wasnt terrible but certainly needs more attention to detail with a moldy shower curtain, marks on the walls, stain on the sheets (and only 1 roll of toilet paper?). The carpet in the halls was stained and DIRTY. Looked like it hadnt been vacuumed in at least a week, maybe more. The elevator was hot and filthy. The sidewalks had drink spills not cleaned up and full trash cans.
Also - there are no services nearby. Restaurants, gas, nothing.
It's too bad, this could be great with a change in management and training and cleaning.

  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank C-monkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle T, Manager at La Quinta Inn & Suites Lubbock North, responded to this review, July 31, 2014
C-monkey,

Thank you so much for sharing your comments on your recent stay. As of August 1 the hotel will be under new management. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Your comments have helped us to improve our guest experience. We look forward to offering a better experience on your next visit to Lubbock.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Oklahoma, USA
2 reviews
5 of 5 bubbles Reviewed July 16, 2014

Very clean, updated rooms w/comfortable beds. Free wifi is always an added bonus. Mgmt/Staff strives to meet all needs and professional, pleasant atmosphere is welcoming. Breakfast could use a boost. Location is a plus for a college town as well.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Fixn22013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle T, Manager at La Quinta Inn & Suites Lubbock North, responded to this review, July 31, 2014
Fixn22013,

Thank you for your recent review! We are glad you enjoyed your stay. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 12, 2014

I travel back and forth through Texas and go out of my way to stay at the La Quinta North in Lubbock. While there is a more direct route through other towns, their hotels have received fair to poor ratings and are significantly more expensive. This La Quinta is always clean, the staff friendly, and I get a great military rate.

  • Stayed July 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank 3MMMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle T, Manager at La Quinta Inn & Suites Lubbock North, responded to this review, July 31, 2014
3MMMT,

Thank you for the TripAdvisor review! We have shared your comments with our team and they were happy to hear their hard work made you a loyal guest! We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HIGHLAND PARK
Level Contributor
152 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed July 8, 2014

This is a large, newer La Quinta. Our room was clean, comfortable, and everything worked. Breakfast was a disappointment (the Nestle coffee machine was broken), but all-in-all a good breakfast. There is nothing in walking distance, but groceries and shopping are reasonably close by. I'd stay here again. It took 3 phone calls to get 2 extra bath towels.

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank UncleScooge01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle T, Manager at La Quinta Inn & Suites Lubbock North, responded to this review, July 31, 2014
Donald H,

Thank you for taking time to share your experience at the La Quinta Lubbock North! Your satisfaction is very important to us and we appreciate your feedback. I have shared your review with our team to ensure that this is not a problem in the future. As of August 1 the hotel will be under new management and we work hard to provide a great experience for our guests. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Lubbock North

Property: La Quinta Inn & Suites Lubbock North
Address: 5006 Auburn St, Lubbock, TX 79416-3031
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Lubbock North 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
The La Quinta Inn & Suites Lubbock North makes traveling a breeze, not to mention comfortable, thanks to free airport shuttle service (8am-5pm weekdays). We also feature modern amenities like flat screen televisions as well as Tempur-Pedic and pillow-top mattresses. You'll also enjoy a Free Bright Side Breakfast each morning. Take a refreshing swim in the heated indoor pool, relax in the Jacuzzi, or work out in our convenient onsite fitness center. In addition to free high-speed wired and wireless Internet access, each of our spacious guest rooms include a coffee maker, hairdryer, iron w/ironing board, work desk with extra outlets and more. Take advantage of our ample meeting space for your next business meeting or social event. The La Quinta Inn & Suites Lubbock North is located near several popular area attractions and restaurants including less than 10 minutes to Texas Tech campus. We are proud to be an Official Corporate Partner of Texas Tech University! ... more   less 
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Also Known As:
La Quinta Inn And Suites Lubbock North
La Quinta Inn & Suites Lubbock North Hotel Lubbock
La Quinta Lubbock
Lubbock La Quinta

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