By far the worst experience I have had with a hotel. We went and tried to check in at 1 and they didn't let us even though we had a wedding to attend so when we went back after the wedding they had given our room away and we ended up having to pay more for a room. They not only did this to us but at least 5 other guests. Then when I called to talk to the manager he was rude and acted like I didn't know what I was talking about. I have stayed anywhere from a 3 star to a 4 diamond hotel and this one was by far the worst experience and had the rudest staff. What ever happened to accommodating the guest? obviously this hotel had forgotten all about that.
- Official Description (provided by the hotel):
- The largest, most comfortable rooms in Lubbock happen to be at the Arbor Inn and Suites, a family owned hotel that is sure to guarantee the luxury, comfort and enjoyments that you've been hoping for. Whether you are in town to visit your Red Raider, on a college visit, or just here to enjoy the panhandle, be assured that you will receive comfort, convenience and value with our hotel rooms with an average of over 450 square feet. Extended stay guests of Lubbock are welcome to stay in our rooms equipped with full kitchens. ... more less
- Reservation Options:
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- Also Known As:
- Arbor Hotel Lubbock