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“Disappointed ” 3 of 5 bubbles
Review of Longhorn Steak House

Longhorn Steak House
Ranked #67 of 584 Restaurants in Lubbock
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Dinner, Lunch, Full Bar, Highchairs Available, Parking Available, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Lubbock, Texas
Level Contributor
80 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Disappointed ”
3 of 5 bubbles Reviewed December 21, 2013 via mobile

Visited on a Wednesday night with 5 friends for a holiday gathering. Service was not good. Our steaks were served before our salads. Only two of our steaks were cooked as ordered. Others weren't close. Mine however, was one of the ones that was spot on. It was delicious.

The visit would have been much better if everyone in our party would have had a better experience and if the service was better. Every place has a bad night. I'll give them another opportunity.

Helpful?
1 Thank dehill35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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96 reviews from our community

Visitor rating
    40
    30
    15
    6
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Lubbock, Texas
Level Contributor
114 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“First time visit.”
4 of 5 bubbles Reviewed October 9, 2013

We had been wanting to try Longhorn Steak House ever since it opened a few months ago. Our granddaughter chose to go there for her birthday, so the entire family went.

The waiting area seemed a little small. But, we had little trouble finding a place to sit. We had a group of 8.

Our waitress was cheerful and accommodating. My wife's and my steak were cooked to perfection. Our son ordered his medium rare, but it came out rare. I don't know if his was a one time occurrence or the norm. The food was nice in appearance. Overall, a very good meal!

If I had one complaint it would be that virtually all of the seating in the restaurant are in large booths. A party of eight cannot be comfortable in a booth. I only saw two tables for the whole restaurant. I am sure we will go back, but only with my wife and myself.

Poor seating will cost you, Longhorn. I suggest paring down the number of booths and replacing them with tables.

  • Visited October 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank RJ1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Childress, Texas
Level Contributor
155 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
“Been there Twice!”
2 of 5 bubbles Reviewed September 6, 2013

Been there twice and was disappointed both times. Seems we were IGNORED upon entering --- both times! Not accustomed to this AT ALL! Then we were finally seated; food order taken; food came out SLOWLY and NOT AS ORDERED! Nothing complicated - just not as ordered. Medium steak should be MEDIUM not MEDIUM WELL!!!!!!!!!!!!! Just not good experiences either time. Not picky eaters - either me or hubby; but expect what we order to be good and edible! NOT THE CASE here!

  • Visited August 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Carolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock Tx
Level Contributor
28 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Excellent Addition to Lubbock's Restaurants”
5 of 5 bubbles Reviewed September 3, 2013

My sister & I went for dinner on a Saturday night around 6:30. We were told there would be a 50 minute wait and so we headed to the bar. After a very good margarita, we were pleasantly surprised when our table was ready within approx. 40 minutes. We both had the filet and lobster tail and our food was superb. Service was excellent as well. Very happy with the quality of our meal and the value. Well worth it. Even with all the restaurants that Lubbock has, there is still a long wait on weekends. For being a newly opened restaurant, we felt the wait on a Saturday night was more than acceptable.

We recently went to Longhorn with our husbands and family that was visiting from out of town. We were fortunate to sit in the same section as before and had the same server. She is professional and efficient. We tried the Lobster and Crab dip and everyone loved it. Some of us had filets and the rest of our party had ribeyes. The steaks were cooked to perfection and seasoned beautifully. Another positive experience at Lubbock's newest steakhouse.

  • Visited August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank IBHAPPY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona
Level Contributor
99 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“GREAT STEAKS”
5 of 5 bubbles Reviewed August 20, 2013

Three of us ate here one night two of us had STEAKS one a Robert and the other a sirloin. Both were delicious and both said it was one of the best STEAKS we had eaten in quite awhile. The other person had the grilled shrimp it also was great. The only negative was the 45 minute wait to get a table but after eating you knew why there was a long wait. Well worth the wait.

Visited August 2013
Helpful?
Thank Dale M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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