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“new place, lacking in service”

BJ's Restaurant & Brewhouse
Ranked #96 of 610 Restaurants in Lubbock
Cuisines: American
Restaurant details
Reviewed September 11, 2013

I visited for lunch while visiting the Hub City. While the food was okay and decent the service was certainly lacking-especially since it was not even a quarter full. One fellow dinner ordered the unlimited soup and salad...first round of soup was lukewarm then it took way to long to get a second order of soup. Waiting for the bill and then waiting for the waitress to pick up our card for processing took way longer than it should have. >> Just a little more attention to service would go a long way-we didn't leave the customary tip.

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3  Thank tejashombre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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89 - 93 of 113 reviews

Reviewed September 4, 2013

Loved everything, dislike nothing! The food is fresh, the beer is cold! What more to ask of any place?!

Thank trackerem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2013 via mobile

I ate here twice in one month and both times I was unimpressed. I had a salad and soup one visit and a sandwhich and soup the next visit. The food was bland. My servers lacked personality. The restaurant has a huge sports bar feel.
They can accommodate large parties...only plus in my opinion.

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1  Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2013

Great food and atmosphere. The food was outstanding and we all enjoyed the meal very much. Prices are good. Even the kids enjoy it and cleaned off their plates.

Thank Jay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

We ate here with a group of 30+ when in town for a baseball tournament. We called ahead to let them know we were coming. Sometimes when you walk in a restaurant with a big group, the hostess and waitresses don't seem terribly happy to see you. The wait staff was very accommodating and very happy we were there. The food was terrific. The group ordered and enjoyed a wide variety from the menu. The fish tacos were delicious. Others ordered the buffalo wings, salads, calamari, pizza and sandwiches. Everyone thought their meal was really good. Definitely recommend BJ's and if we are ever back in Lubbock, we will head here for one of our first meals.

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Thank Dantandkinemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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