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“Great stay”

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Country Inn & Suites By Carlson, Lubbock
Ranked #14 of 69 Hotels in Lubbock
Certificate of Excellence
Reviewed February 8, 2012

From the time I entered till the time I left--with cookies in hand--I was attended very well. Friendly and very helpful staff--Andy was just marvelous--drew me a map to my destination--kind and caring. The room was well appointed and decorated, extremely clean. Breakfast was great--stayed an hour enjoying the coffee and conversation. Everything condusive to a good stay. Only difficulty was getting to the motel. Be sure to get explicit directions. Can be very confusing.

Room Tip: We were on the 4th floor. Very quiet. Elevator service quick.
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  • Stayed: February 2012, traveled with friends
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Thank SharonJan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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437 - 443 of 466 reviews

Reviewed January 16, 2012

very accommodating and friendly. Susanne was very cooperative when the room reservation when the room reservation didn't meet what I had reserved so she made it right without any of the usual hassle. Great stay.

  • Stayed: January 2012, traveled on business
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Thank mjj179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2012

Had a great experience with this hotel. starting with excellent customer service with check inn and then when we got to the room was amazed with the room. Clean and very roomy. Excellent room service as well. Thanks

  • Stayed: January 2012, traveled with family
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Thank Chancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2011

I travel here for business trips and must say that compared to other options out there, this place has exceeded my expectations. Their rooms were clean and the staffs were extremely helpful. I must also recommend waking up early to grab their breakfast. I will be returning to the site in a few weeks and will be staying here again.

  • Stayed: November 2011, traveled on business
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Thank Min B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

I've stayed at this hotel many times over the course of many years. It’s usually well maintained and a good value. Recently I’ve started noticing little things like loose bathroom tiles and fraying towels. Last visit our room did not have hot water. Had lukewarm water the first morning and did not mention it. When I mentioned it to the desk clerk while checking out he just said you’re not the first one to report this. The idea of guests not having hot water did not seem to faze him. There are newer options in town and I believe it’s time to start looking at other options.

  • Stayed: November 2011, traveled with family
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Thank TX-BJ81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2011

Great hotel,nice and clean,staff real friendly.Big rooms for big familys.

Room Tip: we had 2 floor was good.what try high floor next time
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  • Stayed: October 2011, traveled with family
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Thank annette c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2011

The HI Express in Lubbock is certainly adequate. Nice and clean, but nothing special. Filled up when Texas Tech plays at home. Stayed 10/16 on our driving trip to Colorado.

  • Stayed: October 2011, traveled as a couple
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Thank jtchapman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Lubbock

Address: 5806 Interstate 27, Lubbock, TX 79404-5100 (Formerly Holiday Inn Express Hotel & Suites Lubbock)
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Lubbock
#6 Family Hotel in Lubbock
#7 Business Hotel in Lubbock
Price Range: $69 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Lubbock 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
The Country Inn & Suites of Lubbock offers all the comforts of home and we are here to provide you with a quality stay whether you are on your Lubbock vacation or if you are visiting Lubbock on business. Lubbock, the home of Buddy Holly and Texas Tech University, has plenty to do including watching Pat Knight's basketball team. If you want a flashback of history and innovative ideas, let us show you about the Buddy Holly Museum and walk of fame, the OmniMax or Science Spectrum Theater, Silent Wings Museum, or the American Wind Power Center is just a short hop & skip away. If you're into fantastic wine tasting during your stay at the Country Inn & Suites take time out to visit the Llano Estacado, Caprock or Pheasant Ridge Winery. If you are in town to see Mike Leach's football team play in the SBC Jones Stadium or Pat Knight playing basketball at the United Spirit Arena you will have an exciting treat in store for you. Lubbock is home of the Renegades, which is Lubbock's Professional Arena Football Team. Whether enjoying sports or Lubbock's fine arts and museums, make your Lubbock vacation smart and stay at the Country Inn & Suites Lubbock. Lubbock isn't just about West Texas BBQ, we have an exciting list of restaurants that will make your taste buds come back for more of our flavorful offerings. Remember you don't have to be Mike Leach or Buddy Holly, but you can stay revived at the Country Inn & Suites Lubbock. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Lubbock
Holiday Inn Lubbock
Holiday Inn Express Lubbock
Lubbock Holiday Inn

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