We had a good customer service experience. By some goof-up, we ended up reserving a room with single king bed. But the front desk staff very quickly changed it to the room 2 queen beds without hassle.
Sleep quality, space, quality of beds and cleniless were all good.
But the breakfast the next morning was bad. The choices were limited. The biscuit was not flaky at all. The waffle was OK but the syrup wasn't good. We just ate a toast each and left.
The fitness room was OK. They could make it a lot more better but it serves the purpose as is.
- Official Description (provided by the hotel):
- 100% NON SMOKING. Interior corridor room entrances. With elevator. Very friendly staff. Indoor heated swimming pool, hot tub, fitness center, business center. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, iPhone docked alarm clock. King rooms with recliner and double queen with lounge chair and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more less
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- Also Known As:
- Best Western Lubbock Windsor Hotel Lubbock
- Lubbock Best Western