Spent one night each at two different occasions at this hotel. It has been newly renovated and it appears clean. However, the cleaning crew does NOT do a good job cleaning. I cleaned the fixtures before I used the sink since soap was smeared all over it and tooth paste was on the countertop from previous guest. I wiped it all down with my disinfecting wipes. During our second stay I even killed a cockroach in the morning (5am) right outside the bathroom. That just killed it all for me with this hotel.
Beds were sort of disgusting to me….not to my husband though.
Beds were also super uncomfortable with thin hard mattresses. I was glad when we left and I will never ever stay there again. The second time the complimentary toiletries were missing also.
Breakfast was okay. I didn't like the watered down juice and cheap coffee. Eggs and sausage were okay. Somehow I had the feeling that everything was cheap in this place. It's not to my liking and not clean.
Staff was friendly.
- Official Description (provided by the hotel):
- 100% NON SMOKING. Interior corridor room entrances. With elevator. Very friendly staff. Indoor heated swimming pool, hot tub, fitness center, business center. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, iPhone docked alarm clock. King rooms with recliner and double queen with lounge chair and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more less
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- Also Known As:
- Best Western Lubbock Windsor Hotel Lubbock
- Lubbock Best Western