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“Very impressed”

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BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Ranked #20 of 66 Hotels in Lubbock
GreenLeadersSilver level
Arlington
1 review
“Very impressed”
Reviewed April 18, 2012

I was very pleased with the employees. I actually left my phone in the room after I checked out and it was turned into housekeeping.

Only complaint I have is the doors did not shut unless you pushed them shut.

  • Stayed April 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank sullivanai68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, April 24, 2012
We appreciate your feedback and we assure you we will make a note of your concern regarding door and will try to to adress the issue asap. Thank You so much for your honest review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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748 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
Thornton, Colorado
1 review
Reviewed April 6, 2012

We arrived late night and the service was just remarkable which is usually the opposite for other hotels. Even in the mourning the service was amazing and their breakfast was very good! We are going to make best western our hotel from now on. Thanks alot!!

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Timalmager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, April 9, 2012
On behalf our entire team I would like to thank you for your review. Our promise to you that you will receive the same great service each and every time in future.
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Chico,TX
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2012

We travel almost every weekend of the year making at least 3 trips a year to Lubbock,TX on ministry trips. We always stay at the Best Western Windsor Inn .It is a very nice placce to stay ,cleanm convenant to shopping etc. has a nice indoor swimming pool, excellent breakfast .We will be back

  • Stayed March 2012, traveled on business
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Helpful?
Thank Roger R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, April 9, 2012
Thank You very much for taking time to acknowledge our exceptional customer service. Wehope to see you again soon.
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Denton, Texas
1 review
Reviewed March 27, 2012

I travel on Govt. business almost every month to Lubbock, used to stay at competitors of theirs was disappointed last couple of times so decided to try this Best Western, even late night I was greeted professionally, was offered help with luggage, room was nice and clean, got wake up call on time, breakfast was good litle crowded though. Overall it exceeded my expectations compared to what I paid.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank monty p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, March 31, 2012
We appreciate your kind words. Thank You very much.
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Richmond, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 26, 2012

Good place to stay, clean and quiet. Pet friendly if needed as well.

Room Tip: This hotel is good. .
See more room tips
  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, March 31, 2012
Thank You kindly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portales, New Mexico
1 review
Reviewed March 21, 2012

can't wait to get back there, thank you for let us have such a fun vacation, billiards room, swimming pool, hot breakfast every morning, even provided umbrella to use while it was raining. I still remember names of staff we interact, nice people. Thanks again.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, March 31, 2012
Thank You so very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Odessa, Texas, United States
Level Contributor
2 reviews
Reviewed March 9, 2012

The hotel was spotless & sparkling. The pool & hot tub were great. Loved the pool table & workout room. The room was perfect.

  • Stayed February 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn & Suites, responded to this review, March 11, 2012
We all, management and staff, at our hotel would like to Thak You for your kind words and helping undecided future guests to select the best when they are surfing for their lodging needs while in Lubbock. Thanks again and please remain active reviewer to help others. God Bless.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn & Suites

Property: BEST WESTERN PLUS Lubbock Windsor Inn & Suites
Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Lubbock
#5 Best Value Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Lubbock Windsor Inn & Suites 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
NEWLY RENOVATED BEST WESTERN PLUS & UNDER NEW MANAGEMENT IN 2017 At the Best Western Plus Lubbock Windsor Inn, we're proud to be the finest property off Interstate 27 in Lubbock, Texas. Our hotel premises are 100% NON SMOKING. We're moments away from the Lubbock Preston Smith International Airport arrivals terminal and 10 minutes from Texas Tech University, our property offers all the amenities you expect and deserve from a fine upper midscale hotel. We are pleased to provide you with a superior Lubbock hotel experience. Allow us to anticipate your every need here. By day, let your senses come alive and experience our stunning West Texas sunrise. By night, come home to experience the beautiful West Texas sunset. Whether your trip to Lubbock is a once-in-a-lifetime adventure, business trip, or a much needed escape from home, make us your first and only choice for lodging. Our warm, relaxed ambiance is the perfect end to a West Texas day. With a variety of dining and entertainment choices close-by the area, we 're sure to please leisure guests of all ages and our extended stay business guests. Our scent air system keeping our lobby smelling great, our 24 hour guest fitness center, 24 hour available guest laundry facility and 24 hour business center with free printing access for our guests will make us your favorite place to unwind. Our guests love our fresh complimentary oven baked cookies in the evening. Our beautifully suite rooms were designed with your complete comfort in mind. All guest rooms have interior corridor room entrances and include a full complimentary hot breakfast every morning and free wireless internet access. Rooms are equipped with new air conditioner units, hair dryer, iron/ironing board, newly purchased fridge & microwaves, alarm clocks, phones. We offer FREE limited truck parking in addition to our free guest parking monitored at all hours of the day via cctv. At our Lubbock hotel, you can experience a clean, safe, comfortable room. We are the only Best Western Plus hotel in Lubbock featuring a Hot Tub inside our delightful heated pool area open all months of the year. Come try us out and take a dip in our pool. We promise our guests a remarkable, memorable experience and the Best Western promise, which is to treat you and every guest like family. We have a limited number of rollaway beds and pet-friendly rooms available. A pet-friendly room reservation is required. The non-refundable pet friendly rate is $25.00 per pet, per day. A refundable pet cleaning and damage deposit of $50.00 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning. We are located immediately to your right as you exit Interstate 27 South Exit 1B or take the 50th street exit and turn around on Interstate 27 Northbound. We are at the junction of Loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, United spirit arena, Medical district, several golf courses and downtown. ... more   less 
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Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western

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