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Sleep Inn And Suites Lubbock
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Reviews (166)
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All reviewshot tubfew minutes drivethe loopindoor pool and spawaffleseasy locationwalk in showertexas techking roomgranite countertopschoice hotelsspent one night hereroom was spacious and cleanfootball gamehot breakfastbiscuits and gravystay there again
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130 - 135 of 166 reviews
Reviewed September 2, 2013

I was in Lubbock last week for work and stayed at the Sleep Inn. The hotel is pretty new, and the price was great. The room was clean and the bed was comfortable. Exactly what I look for a in a mid-priced hotel.

  • Stayed: August 2013, traveled on business
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Thank YourNextGuest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this reviewResponded October 3, 2013

Thanks for the wonderful review! Providing you with a top-notch experience at a reasonable price is our main goal, so you can always count on us for a comfortable, clean room and outstanding service. We'll look forward to hosting you the next time you're in the area!

Sincerely,

Marvin Patel
General Manager

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Reviewed August 5, 2013

Stayed here late July of 2013 for one night so we could tour Tech Campus, which was a ten minute drive away. Hotel is new, so it was clean. Stayed in standard room with two queens. Decor was nice-accent painted wall so it's wasn't the "bright white" you sometimes find. Did not eat breakfast here or use the pool, but I did grab some coffee. The spread looked good-usual hot and cold options you find at many hotels. The desk clerk didn't seem too into his job, but he greated us promptly and got us checked in without issue. Would stay here again. Can't beat the price. The area was a bit sketchy, but I didn't see many "nice" residential areas off the loop. They are building something in front of the hotel, right off the feeder. Couldn't tell what it's going to be. Plenty of parking. I would stay here again. Couldn't beat the price and a new hotel is always appealing. Many restaurants are nearby.

  • Stayed: July 2013, traveled with family
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1  Thank Veronica4272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this reviewResponded August 8, 2013

Thanks for the wonderful review, Veronica! College tours are certainly an exciting time and we're glad we could be here to make your visit even better. We know travel can be tough, which is why we strive to offer you all the comforts of home during your stay. Next time you stay with us, you'll have to try out our breakfast — we're confident it's the best in town! We'll look forward to hosting you again next time you're in Lubbock!

Sincerely,

Marvin Patel
General Manager

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Reviewed July 19, 2013

I was very happy with this Sleep Inn. It was convenient to the highway and easy to find and get to. It was clean, seemed fairly new, nicely decorated. The beds were comfortable, there were lots of soft, fluffy pillows. They allow pets, with pretty stringent (appropriately) rules about not being left alone, no barking, etc. The rooms were quite, minimal traffic noise facing the highway but nothing that kept me (or my family) awake.
The only thing that was disappointing was the breakfast. The hours were a bit limiting, ending at 9:30, which doesn't seem so early except that we had to eat in shifts to not leave the dog alone in the room. By the time my daughter and I went to eat at 9:15, there was very little left. When I asked at the front desk, they did bring more biscuits and sausage, but no eggs. They had tortillas and salsa, which earns points from me, but no cheese or potatoes and like I said, the eggs were gone. The milk was almost gone when we got cereal. More people came to eat after we did and the food ran out again. The food that was there was good.
We would stay there again, but plan our morning differently.

  • Stayed: July 2013, traveled with family
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Thank Patricia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this reviewResponded August 2, 2013

Many thanks for the kind words about our hotel, Patricia. Traveling with your pup can create extra complications, so we're happy to offer you a comfortable place for you and your pet to rest your heads. Your compliments about our nice decor and comfortable beds are much appreciated, as well. Our hotel is still fairly new so it's always great to hear when the effort that went into making it a wonderful place to stay is noticed.

I apologize if your breakfast experience didn't knock it out of the park. I'll certainly keep your comments about the hours and the items you'd like to see in mind. We're always looking for ways to improve so your feedback is valued. We hope to see you again next time you're in the area!

Sincerely,

Marvin Patel
General Manager

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Reviewed July 9, 2013

We came to Lubbock for a family reunion. We stayed at the hotel for four nights. Everything about the hotel was perfect for our needs. Great price, very good breakfast and a nice indoor pool. The hotel is very new so it is well appointed and clean. The only negative I can think of is the elevator.......so slow! Otherwise, this hotel hits the mark.

  • Stayed: July 2013, traveled with family
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1  Thank mgar2764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this reviewResponded August 2, 2013

Thanks for writing us a wonderful review! It's great to hear our hotel was the perfect fit for you and your family while you were in town. We know how tough travel can be, so we provide extra comforts like a hot breakfast and an indoor pool to make your stay as easy & comfortable as can be! Sorry to hear our elevator was a little slow for your liking — the next time we have the maintenance guys out I'll mention it to them. I hope we'll see you again next time you're in the neighborhood!

Sincerely,

Marvin Patel
General Manager

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Reviewed July 8, 2013

We had planned to stay two nights in Lubbock. However, we had never before taken our rather high-strung Min Pin pooch out of town, and we ended up cutting the trip short (next time-kennel!). We chose the Sleep Inn in particular because of the low rates and pet friendliness. The hotel is quite clean, rooms are adequate, and the free breakfast offers quite a variety of items. There is a minimal charge to keep pets, but a nice, small area for taking dogs outside is provided and they are rather lenient about pets in general. Our only complaint is that the rooms and TVs shown in the website photos appear much larger than they are in reality. But, overall, this is a nice, affordable hotel.

  • Stayed: July 2013, traveled as a couple
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1  Thank heather l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marvin P, Manager at Sleep Inn And Suites Lubbock, responded to this reviewResponded August 2, 2013

Many thanks for the great review, Heather! It's great to hear our pet-friendly facility was just what you needed on your trip through Lubbock. Sorry to hear you had to cut your trip short, though — you'll just have to come back and see us again. I apologize if our rooms seemed bigger on the website than they were in reality. Next time you're planning a trip, give us a call and we can give you a good idea of the size of your room. We hope to see you next time you're in the neighborhood!

Sincerely,

Marvin Patel
General Manager

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