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“Embassy Suites Lubbock”

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Embassy Suites by Hilton Lubbock
Ranked #5 of 69 Hotels in Lubbock
Certificate of Excellence
Reviewed February 25, 2014

We have been stayed at this hotelmany times over the past several years It is our favorite place to stay while in the Lubbock area. It is close to mall, our favorite shopping centers and many restaurants. Very clean, friendly staff and we love the evening reception.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Cecelia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael A, Guest Relations Manager at Embassy Suites by Hilton Lubbock, responded to this reviewResponded February 27, 2014

Thank you for taking the time to provide feedback to us and other customers! It is always a pleasure when our guests can share the testimony of our property. We hope to welcome you back to the property in the very future! Thank you again for choosing Embassy Suites out of the many hotel choices in Lubbock, TX.

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704 - 710 of 1,047 reviews

Reviewed February 24, 2014

This is the best hotel in Lubbock. The staff is wonderful and the ambience of the hotel is outstanding! The waterfalls, coy pond and lush indoor landscaping really makes this destination an oasis. I've stayed at this location several times and have always had a positive experience!

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank melodyn928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael A, Guest Relations Manager at Embassy Suites by Hilton Lubbock, responded to this reviewResponded February 25, 2014

Calling us the Best Hotel in lubbock is much appreciated, Thank you for that comment , We are just happy to know you enjoyed our hotel and the staff. Looking forward to see you again on your next stay.

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Reviewed February 21, 2014

My son had his Texas Tech Connect event last weekend and we picked the hotel based on the great comments. It truly is the Ritz Carlton of Lubbock. Rooms were clean and well maintained. The staff from the front desk to the restaurant were very friendly, welcoming and accommodating. The breakfast was fantastic. Thank you

  • Stayed: February 2014, traveled with family
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Thank Jackie B K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael A, Guest Relations Manager at Embassy Suites by Hilton Lubbock, responded to this reviewResponded February 25, 2014

Thank you so much for calling us the Ritz Carlton of lubbock, We truly appreciate that ! And we look forward to seeing you again when you visit your son at Tech.

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Reviewed February 21, 2014

it was very nice everything was in place once we arrived. night reception and the breakfast was top notch. will return next time we plan a over night getaway. any time we called the front desk they got us what we needed.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank 91txcowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael A, Guest Relations Manager at Embassy Suites by Hilton Lubbock, responded to this reviewResponded February 25, 2014

It was great to know that everything was in place before you arrived and that you enjoyed our Managers Reception and Breakfast.We hope to see you again in the near future.

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Reviewed February 21, 2014

Presidential suite - on the noisiest corner of the property. Shower hot/cold nozzle broke - scalded my child. Mold in the shower. Hair on the bathroom floor upon arrival. Table in living area full of greasy fingerprints and water glass stains. Not what I'd expect for $300 a night! Mattress VERY firm!

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank Kristina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael A, Guest Relations Manager at Embassy Suites by Hilton Lubbock, responded to this reviewResponded February 25, 2014

Thank you for taking the time to give us feed back on your stay with us at our hotel Embassy Suites in Lubbock, TX. I notice that your stay wasn't totally to your satisfaction.We apologized for the inconvenience and We hope to get another opportunity to make things right for you. We look forward to seeing you again in the near future

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Reviewed February 19, 2014

We have stayed here many times. Some with the kids because of the indoor pool, and some just as a weekend getaway for the two of us. The rooms are always clean, and the breakfast is usually wonderful.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Melanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael A, Guest Relations Manager at Embassy Suites by Hilton Lubbock, responded to this reviewResponded February 25, 2014

Thank you for taking the time to give us feed back on your stay with us at our hotel Embassy Suites in Lubbock, TX.We are glad to know that you enjoyed your stay with us may it be just the two of you or with the kiddos. We look forward to seeing you again in the near future

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Reviewed February 18, 2014

Our church youth girls helped my daughter celebrate her 16th birthday with a "sleep over/swim party". The suite was wonderful...very roomy and clean. The pool was very nice and heated. The breakfast was also great and had a wonderful variety of actual breakfast food not just pasties and fruits. Would definitely stay here again!!!

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Herminia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael A, Guest Relations Manager at Embassy Suites by Hilton Lubbock, responded to this reviewResponded February 25, 2014

Thank you for this Wonderful review! We are so glad the Birthday celebration was a blast and you all enjoyed our cooked to order breakfast. Hope to see you again on her 17th Birthday!

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Additional Information about Embassy Suites by Hilton Lubbock

Address: 5215 S Loop 289, Lubbock, TX 79424-1393
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Lubbock
#4 Business Hotel in Lubbock
#5 Family Hotel in Lubbock
Price Range: $122 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Lubbock 3.5*
Number of rooms: 156
Official Description (provided by the hotel):
Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This premier hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center. This modern hotel boasts 156 stylish suites, designed in an inviting and contemporary decor reminiscent of the comforts of home. Enjoy thoughtful amenities such as two 32-inch televisions and complimentary internet. Wake up to a complimentary cooked-to-order breakfast, and settle in for the night with the complimentary Evening Reception. Guests enjoy an inviting indoor pool and modern fitness center. ... more   less 
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Also Known As:
Embassy Suites Lubbock Hotel Lubbock
Lubbock Embassy Suites

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