We rated this hotel poor because of the high room rate and the poor quality of the property. The staff was plentiful and friendly, but the rooms were not that clean. One side of the hotel hosts a bar in the lobby and the other side hosts breakfast, so depending on which side of the hotel you're on, you are either kept awake by the bar, or awakened early by the breakfast crowd. The breakfast buffet was poorly done, the area was too constricted and we gave it a pass because of too many people in a small area. The business center was well-equipped. We also gave the pool a pass because the water was brownish-green and unpleasant smelling. It was definitely not what we expected when we booked a $200 a night suite, it was very disappointing.
- Official Description (provided by the hotel):
- Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This premier hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center. This modern hotel boasts 156 stylish suites, designed in an inviting and contemporary decor reminiscent of the comforts of home. Enjoy thoughtful amenities such as two 32-inch televisions and complimentary internet. Wake up to a complimentary cooked-to-order breakfast, and settle in for the night with the complimentary Evening Reception. Guests enjoy an inviting indoor pool and modern fitness center. ... more less
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- Also Known As:
- Embassy Suites Lubbock Hotel Lubbock
- Lubbock Embassy Suites