It was a breath of fresh air to find a hotel that doesnt talk about customer service but LIVES it. From the front desk to the housekeeping staff, all smiled, said good morning or hello and did an exemplary job of making one feel comfortable. One individual really stood out. Diane in the breakfast area was far and away someone who lived the mantra of customer service. She offered her assistance before the guest knew they had a question. She was quite simply perfect and I would go so far as to say I might try and lure her away I was so taken with her attitude and desire to help people. I have stayed at other Holiday Inn Express sites but none compare to the staff here. The hotel is exceptionally clean and I would not hesitate a moment to stay here again or recommend it to my friends. Kudos to all. A job well done and should be used as an example for others..
- Official Description (provided by the hotel):
- Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Travelocity, Hotels.com, Hotwire, Cheap Tickets, HotelQuickly, getaroom.com and HRS so you can book your Holiday Inn Express Hotel & Suites Lubbock West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Hotel And Suites Lubbock West