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“Great Place to Stay” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Lubbock West

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Holiday Inn Express Hotel & Suites Lubbock West
Ranked #5 of 64 Hotels in Lubbock
Certificate of Excellence
Greenville, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Place to Stay”
5 of 5 bubbles Reviewed January 22, 2012

We stayed Christmas Eve 2011 while visiting family. The hotel is new and kept very clean. The beds were very comfortable, the rooms were clean and quiet, the room air conditioner was quiet and worked well. The bathroom was clean and everything worked (even the automatic light switch that turns the light on when you walk in). The breakfast room was well run and the food and coffee was great. It was nice to be able to use it for hot chocolate and cookies in the evening. The staff was friendly and competent even on Christmas day with the hotel full. We will probably use this hotel again. Driving to the hotel the first time, access might be a little confusing to some. I will recommend that if you are staying here the first time, print a map of the streets near this hotel to know how to get to and from it from wherever else you are going.

  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wes R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda F, General Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review, January 24, 2012
Thank you for staying with us for the holiday! I agree we are a little tricky to get to; I can not wait till more businesses develop around us. We enjoyed having you with us, hope to see you again soon.
Don't forget to follow us on Facebook!
Facebook.com/HIEXWest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

515 reviews from our community

Traveler rating
    362
    108
    22
    7
    16
See reviews for
205
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • Any
English first
Monahans, Texas
1 review
5 of 5 bubbles Reviewed January 21, 2012

We got there late at night afraid thatx there would not be any vacancy. We had the priority club card, and a very nice king suite was available. It was such a relief to find a room, roomy , clean and very comfortable. The beds were comfortable. The next am the desk clerk was very friendly and nice to give us directions aroud town. Our experience at the hotel was very pleasant.

Room Tip: I would hghly recommend the priority club card.
See more room tips
  • Stayed January 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sharon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda F, General Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review, January 24, 2012
Thank you very much for being a member with us, it really is a great program. I am so glad to hear we were able to have you stay with us. Hope to see you soon; and don't forget to follow us on Facebook.com to see all the areas happenings!
Facebook.com/HIEXWest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carrollton, Texas
1 review
5 of 5 bubbles Reviewed January 18, 2012

This property was a great value for the money, and the breakfast was great. Staff were exceptionally friendly.

  • Stayed December 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amelia391960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda F, General Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review, January 21, 2012
Thak you for choosing our hotel. We really enjoy having such a large menu for a complimentary breakfast. We will see you soon
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New Braunfels, Texas, United States
1 review
5 of 5 bubbles Reviewed January 18, 2012

Thanks for allowing me to share. My daughter goes to Texas Tech so we visit about 4 times a year. We love Holiday Inn Express Hotel & Suites Lubbock West. We have never had any surprises. The room is always ready and clean. The hotel is always clean and the breakfast is always GREAT! The exercise room is always in good repair and clean.

Room Tip: We have really never had a bad room.
See more room tips
  • Stayed January 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda F, General Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review, January 21, 2012
We greatly appriciate your review, we enjoy working here and I see you have noticed. Thank you for staying with us, Go Tech!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxon Hill, Maryland
1 review
5 of 5 bubbles Reviewed January 12, 2012

Very nice property. Clean and bright. Rooms are nice and service is excellent.

  • Stayed January 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda F, General Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review, January 13, 2012
Thank you very much for the review, we love being a Holiday Inn Express and are very glad you can experience the hospitality we strive for. See you soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown, Texas
1 review
5 of 5 bubbles Reviewed January 11, 2012

The whole overall experience was GREAT!! The hotel staff was friendly and helpful. The rooms were clean and the breakfast was awesome!!

  • Stayed January 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RFoerster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda F, General Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review, January 12, 2012
Thank you for your kind words. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sudan, TX
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 8, 2012

This was our first time to stay here and it was a wonderful experience. Everything was clean and very nice. The staff was friendly and very helpful and the noise level was none. It is the quietest hotel I have ever stayed in. We had the King Jacuzzi room and it was very large and nice. We will definitely be staying there again.

Room Tip: 1st floor room was great, it was large, quiet and very accessible.
See more room tips
  • Stayed January 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rebecca L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda F, General Manager at Holiday Inn Express Hotel & Suites Lubbock West, responded to this review, January 9, 2012
Thank you for your review. That is my favorite suite as well...the lights make it really relaxing. Hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Lubbock West

Property: Holiday Inn Express Hotel & Suites Lubbock West
Address: 6023 45th St, Lubbock, TX 79407
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lubbock
#3 Business Hotel in Lubbock
#4 Best Value Hotel in Lubbock
#5 Romantic Hotel in Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lubbock West 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more   less 
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Holiday Inn Express Hotel And Suites Lubbock West

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