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“What a treat!” 5 of 5 bubbles
Review of Overton Hotel and Conference Center

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Overton Hotel and Conference Center
Ranked #7 of 64 Hotels in Lubbock
Certificate of Excellence
Andrews, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
“What a treat!”
5 of 5 bubbles Reviewed November 3, 2013

What a treat to stay at a nice hotel! Met at the door and helped with my luggage up to my room after being welcomed by the front desk staff with a smile and a what can we do to make your stay with us even better attitude! The meal we ate at the Pecan Grill was really good. We had a large group and the waitress made each of us feel important and well taken care of. The food was awesome. I recommend the wild boar. Our waitress said it was like a symphony of flavors in your mouth. She was right! All left the restaurant complaining that they should have worn looser clothing! The room was very clean and smelled fresh as opposed to chemically clean. It was well organized and very restful and quiet. The bed had a nice pillow top but was pretty hard. I like a soft bed however so it may not be to some. The linens were awesome and sooo comfy. Multiple pillows of differing softness added a nice touch. It was tough getting out of bed in the morning but when you did coffee was easy with a kurig coffee maker. Or a trip down to the lobby got you an amazing latte at the coffee shop! Every person I came into contact with had a smile on their face and a helpful attitude. A good time was had by all!!

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cathey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, November 15, 2013
We are very glad that you and your family enjoyed your stay with us. From your check in, to having dinner in the Pecan Grill; and to your morning latte, it is pleasing to know that our staff provided you with the service that you deserve. Thank you for sharing your stay with us, we hope that we will have the opportunity to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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614 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
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English first
New York City, New York
Level Contributor
548 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed October 24, 2013 via mobile

The hotel is located right in front if Texas tech so I was afraid if noise, college kids running around and a run down room after reading a few reviews. I was so wrong. This hotel is wonderful. Super cleaned, no noise (maybe because there we as no football game) but still. Nestled in the middle of college campus housing which looked more like town houses/condos in a private development.

The houser joins staff was very friendly. Always saying hello when they saw me down the hallway. The front desk staff friendly as well. I lost my phone and they found it and keep it until I was back from lunch.

There are several restaurants within walking distance and a walmart as Walgreens within 20 minute walking distance.

The room is very spacious with a nice king working desk. I had a very comfortable king bed. Fridge in the room. The bed had on side with a reading light mounted on the bed. I wished they had another one on the other side.

The pool was nice but small however the water was warm right after the sun was gone. The business center was large.

Overall I'll come back again and again. Thank you for the nice service. I'd have not expected from a small town, and I'm glad you proved me wrong.

Stayed October 2013, traveled on business
Helpful?
Thank CecibelB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, November 15, 2013
We are very glad that we proved you wrong. We strive to please every guest, every time. We appreciate your review and thank you for taking the time to write it. We look forward to you coming back again and again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plano, Texas
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

My family and I stayed at the Overton for the first time this weekend while attending the Tech homecoming football game. The location, amenities and service of the Overton were all perfect. The rooms are large and modern, the common areas well designed, the staff helpful, and all within an easy walk to the stadium. We parked our car (ample parking) and never needed it again during the entire weekend. Also within walking distance are several restaurants, Tech spirit shops (buy stuff for the game) and a general sense of being right in the middle of campus. The hotel clientele itself is not rowdy and seemed to be primarily alumni and parents (i.e., there were no wild frat parties next door). After the game, the Overton had a great buffet with multiple giant screens showing the other college football games from around the country. We really did not need to leave the property. Safe, kid-friendly environment (my kids are 9 and 7).

Room Tip: Recommend a room on the end since we found the walls to be somewhat thin... it wasn't an issue f...
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Geoff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, November 15, 2013
Thank you for choosing to stay with us during the Texas Tech Homecoming football weekend. It is great to know that your stay was perfect. We truly strive to provide all of our guests with a great and and memorable experience. We hope to have you and your family stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhaka City, Bangladesh
Level Contributor
50 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed October 13, 2013

I was there for a night in last week of Sep 2013. The room was clean, well decorated but slightly small in size if you compare with the similar priced hotels. But its location is very good. It is conveniently situated near main attractions. We had a breakfast meeting over there and they have good facilities to hold business conferences. Overall it was a good experience for me.

  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Taslimul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, November 15, 2013
We are very pleased that you loved your stay with us. Our location is convenient and great for travelers like yourself. We hope that you will stay with us again when you have to travel to Lubbock on business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longview, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed October 7, 2013

We stayed Sept 21-23, 2013 in Lubbock. We felt like we were gouged on the price of the hotel. We stayed in Sept. 2013 at the Gaylord in Dallas and our bill at The Overton was much more than at the Gaylord. It is a nice hotel for Lubbock,but not anywhere on the same level as the Gaylord. We travel all over the world and for 2 night stay we were charged the most we have ever paid anywhere in the world including New York and Australia. If you can book somewhere else in Lubbock, I think you will get a better value for your stay.

  • Stayed September 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Renn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, April 25, 2014
Thank you for taking the time to review the Overton Hotel and sharing the issues that occurred during your stay. The only room with a tub is Queen/Queen room, the suites do not have bath tubs.
I am very sorry that the Front Desk did not communicate this with you at check-in.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
56 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed October 2, 2013

If ever in Lubbock this is definately the place to stay. This hotel is up to par with any 4 star hotel in Dallas or any other major city. Staff is courteous and attentive, rooms are very well appointed and very comfortable, bar is nice and big, and location is perfect. As an added bonus they have shuttle service to and from the airport. Always a pleasure staying here.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank perudallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, October 4, 2013
We greatly appreciate your kind words and thank you for the compliment saying that we are up to par with any 4 star hotel. We strive to create a culture of service excellence and provide our guests with service excellence. It truly is our pleasure serving you when you travel to Lubbock on business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bozeman, Montana
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 1, 2013

The Overton is the centerpiece to an amazing transformation of the Overton district, formerly known as the Tech Ghetto. The hotel is easy to access from either University Ave or 4th St. Access is also fairly easy from Ave Q once one gets a handle on Glenna Goodacre Blvd. and Mac Davis Lane. Every staff member I encountered was Lubbock-friendly and helpful (Lubbock-friendly goes beyond even Texas-friendly). Check-in was easy and quick; elevators to the sleeping rooms were also easy and quick. The sleeping rooms are extra-large and comfortable. Each time I walked in to the room I smelled...nothing! No staleness, no covered-up smokiness, no disinfectant or carpet glue or perfumey air freshener. The down comforter and the assortment of pillows are the perfect top to a firm comfortable mattress. Rooms are quiet - I rarely heard noise from the hallway and never heard voices or tv noise from adjoining rooms.

If you also need conference facilities, the Overton has a nice variety - from smaller partitioned meeting rooms to a large banquet room. The breafkast buffet provided by the Overton during the conference I attended was well done each morning.

I did not take advantage of valet parking. I did appreciate the free parking. When the Overton advertises free parking, it means in the hotel's parking lot, not down the street in an inconvenient location.

With its proximity to the TTU campus, it was an easy walk to the center of campus (Admin Bldg, SUB). There are also multiple dining choices beyond the hotel but within easy walking distance. I cannot imagine the frenzy and noise that may occur around the Overton on a Tech game-day, but from rooms on the west-side upper floors, a person could certainly watch the crowds entering Jones Stadium.

Room Tip: Upper floors on the west side will show great views of the Tech campus in the evening. It would be...
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cigomontana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OvertonGM, General Manager at Overton Hotel and Conference Center, responded to this review, October 4, 2013
Thank you very much for taking the time to share such great details about the Overton Hotel and Conference Center. We appreciate you writing that we are the centerpiece of this area, we are proud of our location; and are happy to provide our guests as well as Lubbock with the best service possible. We look forward to seeing you again when you have to visit Lubbock.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Overton Hotel and Conference Center

Property: Overton Hotel and Conference Center
Address: 2322 Mac Davis Lane, Lubbock, TX 79401
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Lubbock
#9 Family Hotel in Lubbock
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Overton Hotel and Conference Center 4*
Number of rooms: 303
Official Description (provided by the hotel):
As the first and only Four Diamond Lodging in West Texas, the Overton Hotel is Lubbock's premiere destination for leisure and business travel. With construction complete in July of 2009, the Overton is Lubbock's newest and most luxurious hotel and conference center. Conveniently located next to Texas Tech in the newly redeveloped Overton Park, the Overton Hotel is close to the Health Sciences Center, downtown Lubbock, the depot entertainment district, and 10 minutes from the Lubbock Preston Smith International Airport. ... more   less 
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Also Known As:
Overton Hotel Lubbock

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