We checked in 08/31/14 for one night. When we arrived there was some confusion on where they would put us since the suite we had booked earlier was not available and there was no one to clean that room. The young man at the front desk was not very professional, just kept saying he didn't know when a room would be available. Thank goodness the lady in housekeeping heard him talking to us and told him there was a suite available and just move us to that one. The room was very nice, the beds were clean and the air conditioner worked great. Breakfast was very good. A wide selection of items and the young man working was wonderful. I wish I had gotten both his name and the sweet lady in housekeeping. They provided great customer service but the gentleman at the front desk needs a refresher course. Overall great stay and will be back.
- Official Description (provided by the hotel):
- Our hotel has two levels with a staircase only. Anyone with a physical handicap has priority for bottom level. We will take requests for either floor but we do not guarantee your location.Completed in July 1995, Renovated in 2008/2009. The Ashmore Inn offers rooms in the latest décor, superior soundproofing and a well-lit work area. The Ashmore Inn is adjacent to Applebee's, Outback Steakhouse, Jason's Deli, IHOP, Cheddars & Wal-Mart. We do not have a restaurant in the hotel. We are not a pet friendly hotel, we only allow service dogs. Try us once and you won't want to stay anywhere else! At the Ashmore, It's All About You.....Our Guest! You won't find another hotel to make you feel so "at home"! ... more less
- Reservation Options:
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- Also Known As:
- Ashmore Hotel Lubbock