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“More false advertising, shuttle service only available 8-5.”

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Hawthorn Suites by Wyndham Lubbock
Ranked #8 of 68 Hotels in Lubbock
Certificate of Excellence
Tulsa, Oklahoma
Level 4 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“More false advertising, shuttle service only available 8-5.”
Reviewed October 16, 2013 via mobile

Haven't had a flight with those hours in forever.
Picked the hotel on their site info, which does not specify the select hrs the shuttle is available. Room was nice but lamps were dusty, rugs not swept well. The young bartender was quite pleasant at the Wed night happy hour. Overall nice, but am cranky due to no early am shuttle. I personally hate cabs. More than dust. Lesson learned. Ask ahead of time.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank okieroper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly T, Manager at Hawthorn Suites by Wyndham Lubbock, responded to this review, October 22, 2013
Thank you for choosing our hotel during your time in Lubbock. I tried to research your reservation to figure out who you booked through because I can ensure you our shuttle hours are available not just through us, but through third parties as well. I would like this information to double check the accuracy of the third parties website you booked through. This is one reason I tell guests to always book directly through the hotel, not only are you guaranteed the cheapest rate, but you information is a bit more credible coming directly from the source. I hope the rest of your stay was enjoyable. Thanks again for staying with us and we hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Lubbock

Property: Hawthorn Suites by Wyndham Lubbock
Address: 4435 Marsha Sharp Fwy, Lubbock, TX 79407
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Lubbock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Lubbock 3*
Number of rooms: 132
Official Description (provided by the hotel):
Enjoy comfort and convenience at Hawthorn Suites by Wyndham Lubbock near Texas Tech University. Each spacious room comes with free high-speed Internet access, a pillow-top mattress, flat-screen TV, separate work area and a fully equipped kitchen or kitchenette with microwave, refrigerator and stove. Begin your day with our free hot breakfast buffet and a free USA Today. Work out in our fitness center overlooking our heated indoor pool and spa. We offer meeting space, a business center, guest laundry and valet service. Pick up a souvenir in our gift shop, and rest easy knowing there is a 24-hour convenient store for essentials. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Lubbock Hotel Lubbock
Lubbock Hawthorn Suites

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