Front desk personnel was exceptional, but the repair maintence was unacceptable. Understand the hotel was full due to graduation, but the downstairs bathrooms were not checked during the day for cleaniness.
Also wash clothes were not provided for our rooms.
I have stayed at the hotel before for attending classes at Texas Tech with no issues, but it seems when the hotel if full , staff is unable to accomodate the # of travelers efficiently.
Thanks Josephine Keys, individual that actually stayed at the hotel for two nights with three rooms reserved.
- Official Description (provided by the hotel):
- Enjoy comfort and convenience at Hawthorn Suites by Wyndham Lubbock near Texas Tech University. Each spacious room comes with free high-speed Internet access, a pillow-top mattress, flat-screen TV, separate work area and a fully equipped kitchen or kitchenette with microwave, refrigerator and stove. Begin your day with our free hot breakfast buffet and a free USA Today. Work out in our fitness center overlooking our heated indoor pool and spa. We offer meeting space, a business center, guest laundry and valet service. Pick up a souvenir in our gift shop, and rest easy knowing there is a 24-hour convenient store for essentials. ... more less
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- Also Known As:
- Hawthorn Suites By Wyndham Lubbock Hotel Lubbock
- Lubbock Hawthorn Suites