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“Poor communication!”

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Hawthorn Suites by Wyndham Lubbock
Ranked #7 of 69 Hotels in Lubbock
Certificate of Excellence
Reviewed November 15, 2012

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank SONYA E
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HawthornFOM, Front Office Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded 4 days ago

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1,491 - 1,497 of 1,619 reviews

Reviewed November 13, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank DAVID C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kimberly T, Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded December 5, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 13, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank CookinMom
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kimberly T, Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded December 5, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 12, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
1  Thank Marcha G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kimberly T, Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded November 14, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 12, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Rhonda R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kimberly T, Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded November 14, 2012

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Reviewed November 8, 2012

The only thing I can recommend is door stops for the room doors. Every morning we were woken up by doors slamming in and out of rooms by the housekeeping staff. The room doors are very heavy and if not held they shut with a loud bang.

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank BRENNAN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly T, Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded December 5, 2012

Thank you for the feedback. I apologize for any inconvenience you were caused by other guests slamming their room doors. I will look into a resolution for this. I hope the rest of your stay was pleasant. Thanks for staying with us and we hope to see you in the future.

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Reviewed November 7, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Kimberly P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
jballard1, General Manager at Hawthorn Suites by Wyndham Lubbock, responded to this reviewResponded November 29, 2012

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Additional Information about Hawthorn Suites by Wyndham Lubbock

Address: 4435 Marsha Sharp Fwy, Lubbock, TX 79407
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Lubbock
Price Range: $73 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Lubbock 3*
Number of rooms: 132
Official Description (provided by the hotel):
Enjoy comfort and convenience at Hawthorn Suites by Wyndham Lubbock near Texas Tech University. Each spacious room comes with free high-speed Internet access, a pillow-top mattress, flat-screen TV, separate work area and a fully equipped kitchen or kitchenette with microwave, refrigerator and stove. Begin your day with our free hot breakfast buffet and a free USA Today. Work out in our fitness center overlooking our heated indoor pool and spa. We offer meeting space, a business center, guest laundry and valet service. Pick up a souvenir in our gift shop, and rest easy knowing there is a 24-hour convenient store for essentials. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Lubbock Hotel Lubbock
Lubbock Hawthorn Suites

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