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“Good Value”

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Americas Best Value Inn-Lubbock East
Ranked #53 of 69 Hotels in Lubbock
Reviewed June 20, 2013

Despite the bad reviews, I booked this for a 1 night stay anyway, having good experiences with other locations in this chain. The room was very old, but some effort had been made at upgrading. They replaced plumbing fixtures in the bathroom which required removal of some tiles and they replaced them with others that didn't match, but hey, I'm not paying for a high dollar place here. A/C was upgraded to a digital unit, it was loud, but that helped block the noise of the late night activity outside and in adjoining rooms. Wife discovered large cigarette hole in the bed spread, I called so we wouldn't get blamed for it since it was a non smoking room. They offered to bring a different one. I also told the clerk about it in the morning, no note had been placed in the computer about it which had me worried. Breakfast area was limited, had to ask clerk to put out salt and pepper. Juice drinks were all room temp. so we didn't even try the milk.
Internet was fast for a motel.

Room Tip: use bottled water. Lubbock water has a different taste and odor to it.
See more room tips
  • Stayed: June 2013, traveled with family
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Thank Tex_Travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded June 22, 2013

Thank you for taking the time out of your busy schedule to review our property. It gives us immense pleasure to know that we have served you well. We genuinely invest on giving our guests the best value for their money while making their stay a comfortable one to remember, and for you to commend us on that matter is truly rewarding and inspiring. Thank you for your constructive feedback, we certainly hope to be of service to you again soon.

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85 - 91 of 117 reviews

Reviewed April 6, 2013 via mobile

Get what you pay for and more here. For a cheap night's stay for our family of 9 in two rooms this was the perfect stop. Off the beaten path by a whole eight of a mile, we were back on the road after a good breakfast made available by the friendly international staff. Eggs were not really eggs but the baked goods, waffles & cereal were great! Coffee was hot & hot cocoa met my kids w/happiness.

  • Stayed: April 2013
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1  Thank paigefindley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded April 7, 2013

It brings us great pleasure to hear from our valued guest that we have delivered satisfactory services to them. It has always been our goal to provide our guests the best value for their money while making their stay a pleasant one to remember. Thank you for giving us an opportunity to improve and correct whatever deficiencies we have. We look forward to serving you again soon.

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Reviewed March 10, 2013

Pet friendly. Very clean, lg. bathroom, good breakfast. We marked it for return trip as good place to stay. Nothing fancy but good enough for one night. It was supposed to be smoke free rm. but smelled like smoke and something was used to try to cover it up. Still not real bad

  • Stayed: March 2013
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Thank Landlockedincolorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded March 11, 2013

We sincerely appreciate the time and effort you gave to write us your wonderful feedback. Serving you well brings us great honor and pleasure. We also thank you for pointing out the things that we have been great on, the feedback regarding hotel sanitation and cleanliness, pet friendly environment, and the meal served, has motivated us to aim more and excel in giving our valued guests the service they deserve. We look forward to seeing you again soon.

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Reviewed November 25, 2012

An older motel close to the highway, so there was some noise from that. The front desk staff very nice, friendly and helpful. The room was very large and clean, though it obviously could use some major refurbishing. Internet worked well, bed was okay.
It did the job for the price -- I would stay there again if I had to get too close to Lubbock!

  • Stayed: November 2012, traveled solo
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2  Thank 406Chick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded December 6, 2012

Dear Guest,

We would like you to know that our customer’s voice matters to us a lot and we appreciate your time in writing us your feedback. We are happy that your stay was magnificent and we assure you that we will continue to provide you the services that you truly deserve. We hope to serve you again soon. Thank you.

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Reviewed November 21, 2012 via mobile

Staying at the best value inn was very affordable. I liked the fact that hot water there seems to run for forever. Breakfast in the morning was sensational. They have this Belgium waffle maker that forms the waffle into the beautiful state of Texas!

  • Stayed: November 2012
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Thank cgormany25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded December 6, 2012

Dear Guest,

Thank you for spending some time in staying with us. We would like you to know that we are happy because you had a great time during your stay. Our location is one of our great assets and we always make sure that we provide you accessible location, clean and cozy environment for you to enjoy. We are looking forward to serving you again in the future.

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Reviewed November 15, 2012

Booked on line, unseen, so I was a bit heistant. It's nothing flash to look at.
Don't let that fool you !

The gentleman on the counter was most helpfull, gave me directions.
The rooms were basic, but everything worked. The free breakfast was fine.

Over all, it was the best value motel I've stayed at in a month on the road.
You bet I'd stay there again.

  • Stayed: March 2012, traveled solo
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1  Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded December 6, 2012

Dear Guest,

We appreciate your time in making this feedback and we are happy that you had a great time during your stay with us. Our customer service staff is one of our great assets and we always make sure that we perpetuate this attitude for us to keep customer like you. We hope to serve you again soon. Thank you.

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Reviewed October 8, 2012 via mobile

Stayed two nights while in town for a football game. Hotel is right on 84 when you come into town. Good after traveling but not real close to TTU campus. Check in was quick and easy, room was clean and spacious. Breakfast is served in the mornings and was good for free. Our only complaint is the beds were rock hard. I've slept on softer floors. Price was right and will stay here again.

  • Stayed: October 2012
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Thank JCPuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this reviewResponded October 19, 2012

Dear Guest,
We are flattered after reading your review. It is such a great feeling to know that one of our valued customers had a great time during their stay with us. We assure you that we will continue to provide the services that we have for us to keep customers like you. Thank you.

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Additional Information about Americas Best Value Inn-Lubbock East

Address: 150 Slaton Rd, Lubbock, TX 79404
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 69 Hotels in Lubbock
Price Range: $63 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn-Lubbock East 2*
Number of rooms: 72
Official Description (provided by the hotel):
Welcome to the Americas Best Value Inn in Lubbock, Texas. Our newly remodeled 73 room property is conveniently located within city limits at the Intersection of Interstate 27 and US 84. We are just 7 minutes from Lubbock International Airport and South-Plain Mall, 9 minutes from The Municipal Garden and Arts Center, 11 minutes from Joyland Amusement Park, 13 minutes away from The Lubbock Memorial Civic Center, and 15 minutes from Texas Tech University. Americas Best Value Inn - Lubbock features Complimentary Hi-Speed Wireless Internet Access, Micro-Fridges, Cable TV with HBO, Complimentary Daily Newspapers, and Coffee available 24 hours a day in our Lobby Area. In addition, we have Jacuzzi suites. Other property amenities include Complimentary Continental Hot Breakfast, 24-Hour Front Desk, Fax/Copy Services, and a Business Center with two computer desks. Enjoy sitting by our picnic area, working out in our exercise facility, or relaxing by our outdoor pool. Come enjoy the best hospitality in town at Americas Best Value Inn - Lubbock. ... more   less 
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