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“Clean and quiet.” 4 of 5 bubbles
Review of Americas Best Value Inn-Lubbock East

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Americas Best Value Inn-Lubbock East
Ranked #40 of 63 Hotels in Lubbock
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Clean and quiet.”
4 of 5 bubbles Reviewed October 8, 2012 via mobile

Stayed two nights while in town for a football game. Hotel is right on 84 when you come into town. Good after traveling but not real close to TTU campus. Check in was quick and easy, room was clean and spacious. Breakfast is served in the mornings and was good for free. Our only complaint is the beds were rock hard. I've slept on softer floors. Price was right and will stay here again.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JCPuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this review, October 19, 2012
Dear Guest,
We are flattered after reading your review. It is such a great feeling to know that one of our valued customers had a great time during their stay with us. We assure you that we will continue to provide the services that we have for us to keep customers like you. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
    22
    45
    21
    8
    15
See reviews for
33
25
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21
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Farnborough, United Kingdom
Level Contributor
223 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

We arrived early evening having failed to find Lubbock Cemetery. On booking in, I asked the young girl on reception for directions. No sooner had I asked she wheeled out a map from under the counter and proceeded to mark it with the relevant information I needed. I had no problem finding the grave and Buddy Holly Museum the following day. The room was large and clean with a comfortable bed. Breakfast in the morning was the normal Motel fare of coffee, cereal and toast. Very definately, good value for money

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 585Rodney585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this review, September 30, 2012
Dear Guest,
We are very happy that you as one of our valued customers had an awesome time during your stay at our hotel. Our goals is to provide you impeccable services, cozy, comfortable location and unforgettable experience. We assure you that we will always maintain our services and facilities for us to meet and exceed your expectations every time you’ll stay with us. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed August 21, 2012 via mobile

We stayed here overnight one our way through Lubbock. Coming from the north it was a bit tricky to find, but once we were there the staff was friendly and the hotel was consistent with other properties we've stayed in for this price. The bathroom door and closet arrangement is a little strange -- the door blocks access to the closet when it's open and the luggage rack completely fills the closet, a bit awkward. But, this was easily ignored, since we were only staying one night. The bed was comfortable and the pillows were full size, not those mini things we've been encountung recently. One uncomfortable thing was the in-wall air conditioner, under the window. It was right next to the bed and blew directly on the person on that side of the bed. Not very comfortable, but in August in Lubbock, you can't sleep without A/C. The breakfast was clean and well organized, if a little mundane. The eggs appeared to be the powdered kind and a bit watery and there wasn't any fruit that i can remember. The staff, however, did an excellent job keeping the serving area clean and all the items had serving utensils in clean spoon rests or trays in front of the items. Unfortunately, this isn't that common at this level of hotel. It shows the management and staff at this facility go that extra little distance.

Stayed August 2012, traveled as a couple
Helpful?
Thank jmcdermon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this review, September 12, 2012
Dear Guest,
We sincerely apologize for all the inconveniences that you have experienced during your stay with us. We also aim to meet our customer expectations and this review is taken seriously. We will discuss this on our management meeting for us to identify our areas of improvements and make amendments to improve our services. We are hoping that you will still leave your doors open to American Best Value Inn on your future trips. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas, United States
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 13, 2012

The room was clean, the bed was good, the A/C worked well. The pool was clean. The internet access was excellent. The breakfast had egg or "egg like" stuff and sausage that was OK. I liked being able to park right outside the room, but the location of this hotel is a bit awkward to access. The GPS found it without issue.

  • Stayed August 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Benjamin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this review, September 12, 2012
Dear Guest,
We are happy that you had a wonderful time during your stay with us. Our goal is to provide our customer the services that they truly deserve. We assure you that we will continue to work on improving our services for us to meet 100% expectations on your next stay, Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wimberley, Texas
1 review
4 of 5 bubbles Reviewed August 7, 2012

We were politely received and found everything very good. The pool is exceptional in that it had an old fashioned deep end. One cannot dive of course but swim where the feed don't touch. We found the rooms clean and well finished. Although, this is an older motel, every aspect seems to have been attended, This motel is easy to get to, just off the freeway but it seems to be under advertised so you should have plenty of room. The complementary breakfast was very good.

Room Tip: The rooms form a semicircle around the pool. I guess all would be good.
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dale N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this review, August 10, 2012
Dear Guest,
Thank you so much for this wonderful feedback. By this, we will be more motivated to provide impeccable service and make sure that we always provide you everything more than what you pay for. We are looking forward to serving you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 30, 2012 via mobile

This was a very nice Americas best. The staff was wonderful, rooms clean, pillow top mattress that slept awesome, and a very good breakfast. Would highly recommend this hotel. I will defiantly stay here again when in Lubbock.

  • Stayed July 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pucketts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this review, August 6, 2012
Dear Guest,
It is so nice to hear from you that you had a wonderful time during your stay with us. We assure you that we will maintain our services and improve what needs to be improved. Our goal is to provide our customers comfort, great accommodation and impeccable service. We are looking forward to seeing you again in the near future. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 18, 2012

I stayed there for the weekend and I have to say the stay was worth every penny. Great clean room with pillow top king size bed felt like I was sleeping at home. The best part was the FREE hot Breakfast with eggs, sausage and biscuits. Also, the Customer service was outstanding and the manager was on duty to help me with my questions. Its a great Bang for the Buck!

  • Stayed July 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank K_Smith998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVILubbock, Guest Relations Manager at Americas Best Value Inn-Lubbock East, responded to this review, July 18, 2012
Dear Guest,
We are so happy that you had an awesome stay here at Americas Best Value Inn. Thank you pointing out the things that you like about our hotel. Indeed we always aim to provide you impeccable service, great customer service staff and awesome dining treats. We hope to see you again in the near future. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn-Lubbock East

Property: Americas Best Value Inn-Lubbock East
Address: 150 Slaton Rd, Lubbock, TX 79404-5202
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #40 of 63 Hotels in Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn-Lubbock East 2*
Number of rooms: 72
Official Description (provided by the hotel):
Welcome to the Americas Best Value Inn in Lubbock, Texas. Our newly remodeled 73 room property is conveniently located within city limits at the Intersection of Interstate 27 and US 84. We are just 7 minutes from Lubbock International Airport and South-Plain Mall, 9 minutes from The Municipal Garden and Arts Center, 11 minutes from Joyland Amusement Park, 13 minutes away from The Lubbock Memorial Civic Center, and 15 minutes from Texas Tech University. Americas Best Value Inn - Lubbock features Complimentary Hi-Speed Wireless Internet Access, Micro-Fridges, Cable TV with HBO, Complimentary Daily Newspapers, and Coffee available 24 hours a day in our Lobby Area. In addition, we have Jacuzzi suites. Other property amenities include Complimentary Continental Hot Breakfast, 24-Hour Front Desk, Fax/Copy Services, and a Business Center with two computer desks. Enjoy sitting by our picnic area, working out in our exercise facility, or relaxing by our outdoor pool. Come enjoy the best hospitality in town at Americas Best Value Inn - Lubbock. ... more   less 
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