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“Free pizza, snacks, beer and wine in evening on Tuesdays”
Review of Comfort Suites

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Comfort Suites
Ranked #24 of 68 Hotels in Lubbock
Issaquah, WA.
Level 6 Contributor
301 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Free pizza, snacks, beer and wine in evening on Tuesdays”
Reviewed December 2, 2010

For the price this hotel really tried. On Tuesdays they have free pizza, beer, wine and snacks, as well as fresh baked cookies in the evening. There is also bottled water, candy and a bag of snacks provided in your room.
The sink stopper in the room didn't work. The carpets also needed to be cleaned.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GrandmaGoldwing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 reviews from our community

Traveler rating
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    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
austin
1 review
Reviewed June 4, 2010

The hotel was overall okay but the bathroom was the problem area. While taking a shower you are standing in 2 inches of water due to poor draining. It took 15-30 minutes for the water to drain out and doesn't work well when you have other people needing to take a bath or shower. We called the lobby to get this problem taken care of and no luck.... the small fridge was not very cold.... Will not be staying back at this hotel in Lubbock again. Just FYI if you get room 126....

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HusbandWife01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
1 review
Reviewed September 30, 2007

Overall, my experience was average to slightly above average at this hotel. I didn't find major cleanliness problem at this hotel compared to another hotel I stayed in Lubbock on the same trip. Hotel is close to the main shopping areas of Lubbock and 15 minutes from the Tech campus. Wi-fi access worked well with only a few small slow-downs, but no disconnects. Breakfast was ok with a waffle maker, sausage, and eggs. Though, the eggs weren't good.

  • Stayed September 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
Thank goinbandalum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 19, 2006

FILTHY, FILTHY, FILTHY!!! Oh yea, did I say FILTHY?!
Bugs, hairs, food, tobacco, all found under comforter on sheets. As well as wet stains!!
Bed obviously had only been made after previous guest. Did NOT change sheets!!
Desk help, NO HELP! Weren't rude or mean. Just completely indifferent to our situation. I suspect they are used to hearing complaints.

I am not joking when I say, even if there is no where else to stay and you have to remain over night in Lubbock, SLEEP IN YOUR CAR instead of staying here.

Extremely over priced. This hotel should be in the $25-$30 price range, if that! At least then you would have some kind of an idea about what type of room you're gonna get.

I really hope a lot of people use this rating service. I don't want this hotel to continue to mis-represent itself and lure unknowing travelers in under the guise of the COMFORT INN Logo.

  • Liked — Leaving, Checking out!
  • Disliked — Everything
  • Tips/Secrets — Don't even think about staying here
  • Stayed October 2006
    • Value
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PNRucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 31, 2006

Big Disappointment---stayed here two nights about ten days apart. DON'T STAY HERE!

First night came in late, left early--noticed several things wrong--but decided to give benefit of doubt--complained at desk--American staff courteous but helpless to fix. Second night stay--saw & experienced much more--arrived on time after very long drive but desk gave away our NS room--none to replace it (my family sensitive to tobacco smoke); carpets loose and pulling up in folds, major sticky spots (coffee/sodas spill) on rugs, furniture w/peeling veneer, torn upolstery; sheets clean but worn out---holes. Security compromised---center outside door card-reader missing electronic guts--housing covered w/old duct tape; so doors to outside were unlocked all night (I checked); LARGE roaches in bathroom (killed one of the slower ones, presented it in baggie to front desk); missing hardware/stoppers in bath; at breakfast: missing hardware/knobs on toasters & drink dispensers, and the buffet had spoiled (moldy) 'fresh' fruit. American staff courteous, helpless: Indian family owners unresponsive to them and to us. Indian owner failed to write to us to explain even after ordered to by Choice Hotels. Got refund at desk....I travel a LOT--never had one this bad---obviously MINIMAL maintenance or money spent in upkeep of facility.

  • Liked — location
  • Disliked — extremely poor upkeep---lack of caring on part of owner, then and afterwards
  • Tips/Secrets — hope that Choice Hotels revokes this franchise...
  • Stayed July 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
4 Thank liontame5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 5113 S Loop 289, Lubbock, TX 79424-1632
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 68 Hotels in Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites Lubbock
Lubbock Comfort Suites

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