We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Clean, convenient and friendly staff.” 4 of 5 bubbles
Review of Comfort Suites

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Comfort Suites
Ranked #29 of 64 Hotels in Lubbock
Houston, Texas
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Clean, convenient and friendly staff.”
4 of 5 bubbles Reviewed November 20, 2013

The room was clean and well presented. The breakfast facilities were great and very tastefully presented. The food was warm and continually replenished. I would recommend this location and facility to anyone intending to spend a night in Lubbock. It is good value for the money. My only complaint with hotels of this style of late is the ridiculous little pillows that are provided, but that alone could not remove a merit rating from us.

Room Tip: If, you are like me and hate the small pillows that are now in use in most of these 3* hotels, then...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sheena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

89 reviews from our community

Traveler rating
    27
    26
    15
    12
    9
See reviews for
36
15
9
14
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Texas
Level Contributor
68 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed October 9, 2013

A big negative right off the bat, no elevators. I was able to change to a first floor room. This property is worn out. The furniture and walls are scratched and damaged and the carpet is in horrible condition with multiple wear spots and holes. The bathroom door had been replaced by some random door. With such a worn out room it doesn't feel clean but I think the room was reasonably clean. The beds were not made up crisply but upon close inspection they seemed to have fresh sheets. A complimentary breakfast was offered but I did not try it. The location is a positive. there are too many nearby retaurants and a mall to list, all within walking distance. I stayed here because of price but next time I'll pay whatever it takes for a nicer hotel. There are many nearby hotel options.

Room Tip: Be sure to stay on the first floor, there are no elevators.
See more room tips
  • Stayed October 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TexasNolefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lubbock hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 24, 2013

Stayed in room 116, checked in late didn't inspect the room enough. Looked as though someone spilt something all over the couch! All of the furniture is wore out. Both bed mattresses were wore out and are the cheapest you can buy. Woke up with lower back pain. Now have 6 hr trip with back pain ....good grief!!!

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cwmilo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas, United States
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 8, 2013

My wife, sister in law and kids were traveling and spent the night at this motel. They were very happy with the room, staff, and the service. The room was spacious enough for all of them to share one room. The kids loved the pool. My wife stated that the breakfast was good also.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ERIKA C, Manager at Comfort Suites, responded to this review, August 13, 2013
Dear Jay L,
I thank you for taking the time to write such a nice review about
our hotel, we are very glad that your family was happy with our
accomodations in general we all work hard as a team to make
sure our guest have a great time and its nice to hear that we
meet our goal.
We look forward to seeing you all again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 bubbles Reviewed July 23, 2013

The price should be lower since there are no elevators. The front desk was so mad when I said, " no elevators." If you are having to stay for a week this is not for that. It should say short stays no elevators. THis is also not safe if you are carrying your stuff upstairs and you have small children

  • Stayed May 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank josieramirez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ERIKA C, Manager at Comfort Suites, responded to this review, August 6, 2013
Dear Josie,
I wanted to thank you for taken the time to write a review about our hotel,
at the same time I am very sorry to hear that you were dissapointed for
the lock of elevators on our property some how when the hotel was build
was not taken in cosideration I do apologize for the inconvenience
this has cause you, We want you to know that is one of our plans in the near
future to install one, We look forward to serving your future needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed June 28, 2013 via mobile

Staff here are wonderful. Helpful and friendly. Hotel clean and well designed. The breakfast is good, excellent bagels and donuts. Nibbles, beer and wine in the evenings. Rooms good sized, well furnished and you get a check in treat.

Stayed June 2013, traveled solo
Helpful?
Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ERIKA C, Manager at Comfort Suites, responded to this review, July 9, 2013
Dear Jane B.
Thank you for taking the time to write a review about our hotel with such positive feedback!
I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yukon, Oklahoma
Level Contributor
127 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed June 26, 2013

Two story hotel but No elevators, carpet in hall little dirty from all the foot traffic. The room could have been a little cleaner. The pool was green and closed. The lobby was nice; I think they should have spent more money on rooms instead of a grand entry.

Room Tip: Two story hotel but No elevators,
See more room tips
  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank chuckghutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ERIKA C, Manager at Comfort Suites, responded to this review, July 9, 2013
Dear Chuckghutch,
I am sorry to hear that your stay was below your expectaions.
All of your concerns are being addressed with my staff. I take these comments very seriously and use them to improve on a daily basis.
I appreciate you staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lubbock hotels
4.2 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#47 of 64 in Lubbock
3.5 of 5 bubbles 161 reviews
4.2 mi away
Country Inn & Suites By Carlson, Lubbock
4.3 mi away
BEST WESTERN PLUS Lubbock Windsor Inn
Show Prices
Show Prices
Show Prices
1.3 mi away
Hampton Inn Lubbock
Hampton Inn Lubbock
#11 of 64 in Lubbock
4.0 of 5 bubbles 314 reviews
0.3 mi away
Embassy Suites by Hilton Lubbock
2.4 mi away
Sleep Inn And Suites Lubbock
Show Prices
Show Prices
Show Prices

Been to Comfort Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites

Property: Comfort Suites
Address: 5113 S Loop 289, Lubbock, TX 79424
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 64 Hotels in Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, Orbitz and Hotels.com so you can book your Comfort Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Lubbock
Lubbock Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing