My family travels back and forth between Austin and Denver on a regular basis. A couple of times we have stayed at this Days Inn primarily because it is right on the highway and it has rooms opening to the outside -- a requirement for us when we are traveling. Each time I have called ahead and booked a room -- ground floor, no smoking, two queen beds, and with outside access so we can get to our car easily. I have given my credit card information and my Wyndham rewards number and been guaranteed a reservation. When we arrive in the middle of the night we are told that they have no record of our reservation and there are no rooms available. When I begin throwing a fit and point out that the parking lot is half empty, they concede that they may have some rooms, but they are either smoking rooms or on the second floor. More complaining and they finally tell me they've found a room that meets our requirements but only on the inside atrium. My husband is disabled and we travel with a dog and a packed vehicle. The only reason we would ever stay at this motel is that it has outside-access rooms and those are hard to find in Lubbock. Over Thanksgiving we tried again and were treated rudely by the woman on night duty. She tried to tell me I had no reservation and there were no rooms (there were perhaps 20 cars in the parking lot at midnight), but finally produced a room -- unfortunately off the inside atrium. We are on our way back to Denver today, and we will drive an extra couple of hours to avoid this motel. The rooms are fine, but the service stinks.
- Official Description (provided by the hotel):
- Saddle up for a comfortable west Texas stay at our modern Days Inn Lubbock South hotel near Texas Tech University. Located just off Highway 84 and I-27, our hotel offers comfortable accommodations at an affordable rate in Red Raider Country. Start each day with a free Daybreak continental breakfast before heading out to great Lubbock attractions near our hotel. Return to in-room amenities like a refrigerator, microwave, and free WiFi before calling it a night. A large chandelier-lit atrium houses our indoor pool and hot tub. Book a tee time at The Rawls Course on the northern edge of Texas Tech University, or catch the Red Raiders football team in action on Saturdays in the fall. Learn about a Lubbock rock pioneer at the Buddy Holly Center. Then, soak up the lively nightlife along Buddy Holly Avenue and University Avenue. Take the kids to Joyland Amusement Park for fun rides and games, just five miles away, or spend a lazy day on Buffalo Springs Lake. With 2450 square feet of event space, our hotel features 3 meeting rooms. Plan your next meeting or special event with us. We also arrange great rates for groups — large or small. ... more less
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- Also Known As:
- Days Inn Lubbock South Hotel Lubbock
- Lubbock Days Inn