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“Comfort and kindness”

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Days Inn Lubbock South
Ranked #45 of 68 Hotels in Lubbock
Texas
2 reviews
“Comfort and kindness”
Reviewed October 21, 2012

Our beds were comfortable, and the concierge was very helpful in locating us away from the pool, as my wife is allergic to chlorine. Everyone was so nice and friendly

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank mrtinker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia A, General Manager at Days Inn Lubbock South, responded to this review, October 23, 2012
Thank you for your comments about the Days Inn South in Lubbock, Texas. We appreciate the time that our guests take to fill us in with responses to our services. We take these comments very seriously and use them to improve on a daily basis. I am happy to hear that you enjoyed your stay with us! Thank you again for your kind words!

We appreciate you choosing us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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357 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Gatesville, Texas
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 19, 2012 via mobile

The hotel is hard to get to from hiway. The rooms were big and breakfast average. The staff was very friendly and helpful. The pool area was great and hot tub too. The grand kids loved the big area by pool where they could run and play.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evelynkennedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia A, General Manager at Days Inn Lubbock South, responded to this review, October 23, 2012
Thank you for your comments about the Days Inn South in Lubbock, Texas. We appreciate the time that our guests take to fill us in with responses to our services. We take these comments very seriously and use them to improve on a daily basis. I am happy to hear that you enjoyed your stay with us! Thank you again for your kind words!

We appreciate you choosing us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2012

The room was nice, clean and the bed was very comfortable!! The only significant issue is the building's inner shared area. In a way, it looks as though the hotel was once U-shaped but they later covered the whole building to have a very large common area inside with the pool. It was quite warm over Labor Day weekend; it was FREAKING HOT in their common area. Looking up at the roof, I don't think there was any insulation between the inside and outside. Also, the air conditioning units, for all of the inner rooms, were venting into the space as well. I do NOT recommend staying here in the summer! I don't think they have an elevator either...ADA compliant, I'm thinking not.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KM-narf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia A, General Manager at Days Inn Lubbock South, responded to this review, October 23, 2012
Thank you for your comments about the Days Inn & Suite South in Lubbock, Texas. Your concerns are being addressed. I take these comments very seriously and use them to improve on a daily basis. Please let me know if there is anything else I can do for you. I appreciate you staying with us.

Thank You
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 28, 2012

Disgusting...we woke up in the middle of the night to bed bug bites and found multiple bed bugs in the bed. We spoke to the desk clerk who also visualized the bugs and moved us to a different room. In the morning we spoke to the manager who refused to give us a refund despite seeing the bites and the confirmation from the night clerk until an exterminator came. Eventually they did confirm that bedbugs were present and agreed to comp our stay but our things were potentially infested. The manager admitted there had been bedbug infestations here in the past. Now we have a potential problem to worry about while driving across country and no compensation was offered for dry cleaning or or inconvenience. Do yourself a favor and find a different hotel to stay in.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelnurses1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia A, General Manager at Days Inn Lubbock South, responded to this review, October 23, 2012
Thank you for your review. This single incident was the first since a new policy was put into place on reports of bedbugs. Yes a licensed profesionally was immediately brought in to verify report. We take this matter serious, but we also investigate the report. The exterminator gave advice on how we could "clean" your belongings without damaging or destroying luggage and clothing since this was a cross country trip. We made sure this was handled before you left the hotel. I apologize for the inconvienence and hope you give us another chance. I would be more than happy to give you a nice discount on your next stay.

Thank You
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Lubbock South

Property: Days Inn Lubbock South
Address: 6025 Avenue a, Lubbock, TX 79404-5109
Phone Number:
Location: United States > Texas > Lubbock
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 68 Hotels in Lubbock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Lubbock South 2*
Number of rooms: 80
Official Description (provided by the hotel):
We have recently undergone a complete remodel of the hotel. We offer 80 rooms of single King and double Queen type rooms. We also have 8 King whirlpool suites included in the 80 rooms offering. A free Daybreak breakfast, indoor pool and business center are just a few of the amenities that will compliment your stay. If you have stayed at the Days Inn South before we invite you to come and see our upgrades. You will be pleasantly surprised. We offer smoking rooms and we are pet friendly so bring the entire family. ... more   less 
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Also Known As:
Days Inn Lubbock South Hotel Lubbock
Lubbock Days Inn

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