Disgusting...we woke up in the middle of the night to bed bug bites and found multiple bed bugs in the bed. We spoke to the desk clerk who also visualized the bugs and moved us to a different room. In the morning we spoke to the manager who refused to give us a refund despite seeing the bites and the confirmation from the night clerk until an exterminator came. Eventually they did confirm that bedbugs were present and agreed to comp our stay but our things were potentially infested. The manager admitted there had been bedbug infestations here in the past. Now we have a potential problem to worry about while driving across country and no compensation was offered for dry cleaning or or inconvenience. Do yourself a favor and find a different hotel to stay in.
- Official Description (provided by the hotel):
- We have recently undergone a complete remodel of the hotel. We offer 80 rooms of single King and double Queen type rooms. We also have 8 King whirlpool suites included in the 80 rooms offering. A free Daybreak breakfast, indoor pool and business center are just a few of the amenities that will compliment your stay. If you have stayed at the Days Inn South before we invite you to come and see our upgrades. You will be pleasantly surprised. We offer smoking rooms and we are pet friendly so bring the entire family. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Lubbock South Hotel Lubbock
- Lubbock Days Inn