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“Great hotel with excellent staff!”

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Holiday Inn Express Hotel & Suites Longview-North
Ranked #15 of 34 Hotels in Longview
Certificate of Excellence
Longview, Texas
1 review
“Great hotel with excellent staff!”
Reviewed June 24, 2010

Staff offer great customer service. They go above and beyond to make sure you have a great stay with them. Rooms were always clean and comfortable. This hotel is in a great location, near lots of shopping and restraunts.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mchapman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
    49
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    4
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 17, 2010

Nightmarish stay - to sum it up!

My room keys wouldn't work the 2nd day of my stay on business and the hotel staff couldn't arrange to get this fixed. Everytime, I had to go out, I had to ask the front desk staff for the master key, go and open my room and then come down to return the key.

The most impolite, uncaring, unprofessional and insensitive staff I would've ever seen in any hotel chain - I am not coming back to stay at this hotel for sure. And would reconsider ever staying at a Holiday Inn!

The weirdest thing is that they never offered me any other options to consider - a different room/move to sister property/making 1 night free/complimentary voucher?

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sulphur Springs TX
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 30, 2009

We came for a basketball tournament and We were really delighted at this hotel. The rooms were clean and the beds were fantastic. We enjoyed the pool and the hot tub, and the free breakfast the next morning was great. We will be back.

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelagentsusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flower Mound, Texas
Level 4 Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed March 10, 2009

We stayed here one night for a Bike Rally. I am a hotel snob, so I expected nothing. We got so much more. Peaceful, quiet, very clean and nice. Service at the front desk was superb. We used our government id for the military discount of 79.00. What a bargain. Breakfast was wonderful as well.This will be the only place we stay when we come back to Longview. Area of town was nice as well, by the mall and lots of restaurants.

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Denisetx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 15, 2009

This is a very clean, very comfortable place to stay. The room had large, comfortable beds, flat screen TV, dorm style refrigerator, microwave and free internet. Each bed had four pillows. Two soft and two firm. The lobby is very nice. Be sure to look above the front doors for the "zoo." Breakfast was more than ample. Biscuits and gravy, eggs sausage, etc. Don't forget to try the cinnamon rolls.

The only problem I had was with the noise from the people in the room above us. We could hear them walking back and forth in their room.

All in all, a good stay. Would be happy to stay here again.

  • Liked — comfortable beds
  • Disliked — noise from guests in room above us
  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TexasCruiseDiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
1 review
Reviewed November 8, 2008

We stayed at the hotel about 2 years ago and with the changes and upgrades that they have made to this hotel, I am sure to come back! Its in a great location and with all the new TV's, new carpet and new beds, I was AMAZED!! The pool was warm and we all got to go swimming even though it was cold outside! Breakfast was amazing as well! Eggs, Sausage and Gravy! WOW! The staff was excellent curtious, and effecent! Housekeepers took care in cleaning their rooms. You can tell that everyone at the hotel took pride in their work! Everyone was so friendly! Great Job and Thank You! This is what a hotel stay should be like at every hotel!

  • Liked — Staff - The washer broke when i was washing my clothes, they went the extra mile to make sure that they corrected the mistake
  • Disliked — panty hose left in the room, but they apologized for the mishap
  • Stayed October 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank boatman409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
1 review
Reviewed April 10, 2008

great hotel location. no traffic noise yet located in the heart of all retail and resturants. we walked to the resturant of our choice . we walked to all the shopping located around the hotel. the hotel itself was very clean every where .the room we had was larger than many other hotel rooms we have stayed at in past. the staff was helpful.the breakfast was well stocked with multiple items and the host was very attentive to the needs of my children. this hotel made our stay in longview very memorable.

  • Liked — large room
  • Disliked — n/a
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank LondonCool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Longview-North

Property: Holiday Inn Express Hotel & Suites Longview-North
Address: 300 Tuttle Cir, Longview, TX 75605-4669
Phone Number:
Location: United States > Texas > Longview
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Longview
#12 Business Hotel in Longview
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Longview-North 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Change is HERE at the Holiday Inn Express North Longview! Come see what everyone will be talking about! In our convenient location off Loop 281, we are ideally situated in the heart of Longview s business, shopping, entertainment and eateries district. Located only minutes away from Gregg County Airport, downtown Longview, the Belcher Performance Center and the Maude Cobb Convention Center, we encourage you to come out and visit us during the Great Texas Balloon Race, Alley Fest, and the Holiday Trail of Lights. We warmly welcome the Students and Parents visiting the LeTourneau and Kilgore College Campuses in the area. Longview s business district is made up of large, strong and successful companies such as US Steel, BP America, Eastman Chemical, Dana Corporation, Neiman Marcus, Halliburton, Allis Chalmers and many more! With seating up to 150 people, our Spacious Meeting Room and Patio/Pavilion area is perfect for your indoor/outdoor wedding, birthdays, company meetings or picnics! Our hotel accommodations have all of the must have amenities you expect and more: hot breakfast, new pillow top beds, plasma TVs, a large indoor pool and sauna, business and fitness centers, free wired and wireless high-speed Internet. Enjoy clean and comfortable rooms, incredibly friendly employees and great service. Stay at the Holiday Inn Express North Longview and discover East Texas! ... more   less 
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Also Known As:
Holiday Inn Longview
Longview Holiday Inn

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